IT Support Specialist
6 hours ago
We are seeking a skilled IT Support Specialist to join our team at JAGGAER. As an IT Support Specialist, you will play a vital role in ensuring the smooth operation of our technology systems and providing top-notch support to our internal users.
About the Role:- This is a full-time position with a hybrid work arrangement, allowing for flexibility and work-life balance.
- You will be responsible for troubleshooting and resolving technical issues related to our end-user applications, systems, and networks.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Document processes and create knowledge base articles to enhance our internal resources.
- Excellent written and verbal communication skills in English.
- Driven self-starter with a positive attitude and ability to absorb and apply knowledge.
- Experience with Active Directory or Microsoft Azure/365 environment.
- Familiarity with Amazon AWS, Zscaler, or Atlassian Jira is a plus.
- Ability to learn quickly and take ownership of issues.
- A competitive salary range of $65,000 - $90,000 per annum, depending on experience.
- A comprehensive benefits package, including health insurance, accidental insurance, and term life insurance.
- A supportive and collaborative work environment with opportunities for growth and development.
JAGGAER is an equal opportunity employer committed to diversity and inclusion. We welcome applications from candidates who share our values and are passionate about delivering exceptional service.
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