Customer Support Expert

2 weeks ago


India Boyum IT Solutions Full time
Job Description

We are seeking a skilled and motivated Technical Business Solutions Specialist to join our global team at Boyum IT Solutions.

The ideal candidate will have a strong understanding of ERP solutions, preferably backed up by SAP or Microsoft Dynamics certification as a Support or Implementation Consultant.

The successful candidate will work closely with development, implementation consultants, sales, product management, IT, and quality teams to ensure smooth operation and optimal usage of our software systems in order to maximize the value provided to our customers.

Main Responsibilities:

  • Analyze and resolve functional issues that post-implementation by identifying problems, researching answers, and providing advice and assistance accordingly.
  • Educate partners/clients and explain features and functionality of the software application, as well as provide business process advice.


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