Cybersecurity Expert Professional
8 hours ago
We are seeking a highly skilled Resident Engineer to join our team at EER Global. This role will involve working with APAC and EMEA based customers, providing them with top-notch support and guidance on cybersecurity solutions.
About the JobThe successful candidate will be responsible for monitoring, operating, and maintaining our client's products, as well as troubleshooting assistance, upgrade planning, and knowledge transfer of key sections of the product. They will also perform product customizations to a certain level and act as a 'Trusted Advisor' to our customers.
Key Responsibilities- Monitor and maintain our client's products to ensure optimal performance.
- Provide troubleshooting assistance and technical guidance to customers.
- Develop and implement upgrade plans to enhance product capabilities.
- Transfer knowledge of key product sections to customers and internal teams.
- Customize products to meet specific customer requirements.
- Act as a trusted advisor to customers, providing expert guidance on cybersecurity solutions.
- At least 3 years' experience in a similar position, preferably in a software company.
- Experience in Linux/UNIX environments, including script writing skills in Perl, Python, or shell.
- Knowledge of networking devices (switches, routers, etc.) and firewall administration/configuration.
- Experience working with cloud platforms and managing cloud security.
- Excellent written and verbal communication skills in English.
- Ability to operate under pressure in deadline-driven situations and business emergencies.
- Customer-oriented approach, with a focus on establishing trust with clients.
- Problem-solving skills, with a results-driven attitude and ability to think outside the box.
- Team player with high integrity, excellent communication skills, and a willingness to travel up to 25% of the time.
- Competitive salary range: $120,000 - $180,000 per annum, depending on experience.
- Opportunity to work with a leading cybersecurity company and contribute to the development of innovative solutions.
- Collaborative and dynamic work environment with a team of experts.
- Professional growth and development opportunities, including training and certification programs.
- Flexible work arrangements, including remote work options and a hybrid work model.
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