Customer Support Specialist
2 months ago
Job description: International company is looking for employees to work remotely in India and offers a vacancy for Customer Support. ABOUT US. Platton Inc - is an international, asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The role of the export/import specialist is to facilitate the movement of products/equipment/ materials out of the country, via ocean or air freight, in accordance with organizational policies and procedures, and to comply with relevant local, country and international laws and processes. In addition, this role provides customer service with regard to: bookings, rates, document production, accounting, agent interaction and problem solving. More information: // About the Job: The Customer Support Specialist will be responsible for providing timely and effective support to customers, addressing their logistics-related inquiries, and ensuring smooth communication throughout the shipment process. You will act as a liaison between clients, operations teams, and carriers to resolve issues, provide shipment updates, and deliver exceptional service. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat in a timely and professional manner. • Provide accurate information regarding shipment status, delivery schedules, and logistics services. • Collaborate with operations and sales teams to ensure client needs are met and issues are resolved promptly. • Assist customers with booking, tracking, and managing shipments through our online platform. • Address customer concerns, handle complaints, and provide solutions to improve the customer experience. • Maintain and update customer records in the CRM system. • Monitor shipment progress and provide proactive updates to customers regarding potential delays or issues. • Gather customer feedback and work with internal teams to enhance service quality. Requirements: • Previous experience in customer support, preferably in logistics or freight forwarding. • Strong communication and interpersonal skills. • Ability to handle high-pressure situations and manage multiple tasks simultaneously. • Proficiency with CRM software and MS Office Suite. • Intermediate or higher level of English. • Strong attention to detail and problem-solving skills. • Ability to work independently and as part of a team.
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Customer Support Specialist
4 weeks ago
India Luxoro Formello® Full timeJob Opportunity: Customer Support Specialist Location: West Delhi, 110087Company: Luxoro Formello (Handcrafted Luxury Footwear) Are you passionate about delivering exceptional customer experiences? Do you have excellent English communication skills, a problem-solving attitude, and a knack for multitasking? Luxoro Formello is looking for a Customer Support...
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Customer Support Specialist
4 weeks ago
India ExlCareer Full timeJob OverviewWe are seeking a skilled Customer Support Specialist to join our ExlCareer team.
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Customer Support Specialist
2 months ago
India Klenty Full timeJob Title: Customer Support Specialist Location: Chennai, India Company Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently...
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Customer Support Specialist
2 months ago
india Klenty Full timeJob Title: Customer Support SpecialistLocation: Chennai, IndiaCompany Overview:Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Support Specialist
2 months ago
India Platton Full timeJob description: International company is looking for employees to work remotely in India and offers a vacancy for Customer Support. ABOUT US. Platton Inc - is an international, asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound...
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Customer Support Specialist
2 months ago
India Platton Full timeJob description:International company is looking for employees to work remotely in India and offers a vacancy for Customer Support.ABOUT US.Platton Inc - is an international, asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics,...
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Customer Support Specialist
2 weeks ago
India Vidusolutions LLC Full timeAbout the Role:Vidusolutions LLC is seeking a highly motivated Customer Support Specialist to deliver exceptional customer service and ensure a positive customer experience.Job Summary:We are looking for an experienced professional to handle customer inquiries, resolve complaints, and provide efficient support through various communication channels.Key...
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Customer Support Specialist
3 weeks ago
India lakkadhaara Full timeAbout UsLakkadhaara is a pioneering woodworking company dedicated to crafting high-quality, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, we combine traditional craftsmanship with modern techniques to deliver bespoke wooden creations that exude beauty and durability.Job OverviewWe are seeking a...
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Customer Service and Support Specialist
3 weeks ago
India OZiva Full timeWe are seeking a Customer Service and Support Specialist to join our team at OZiva.About the Role:The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong customer service background. This role involves responding to customer inquiries, resolving issues, and providing product information...
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Rubix Tech | Customer Support Specialist
3 weeks ago
india Rubix Tech Full timeCompany DescriptionRubix Tech offers high-quality, affordable printing machines designed to meet the diverse needs of businesses and individuals. Their machines provide exceptional precision and reliability, ensuring superior print quality for every project. The company is located in Chennai and is committed to providing top-notch customer support and...
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Rubix Tech | Customer Support Specialist
2 weeks ago
india Rubix Tech Full timeCompany Description Rubix Tech offers high-quality, affordable printing machines designed to meet the diverse needs of businesses and individuals. Their machines provide exceptional precision and reliability, ensuring superior print quality for every project. The company is located in Chennai and is committed to providing top-notch customer support and...
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Customer Support Executive
4 weeks ago
India Eternz Full timeCompany Description Eternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style. Role Description This is a full-time on-site role...
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Customer Support Executive
3 months ago
india Eternz Full timeCompany DescriptionEternz is a company based in Bengaluru that is passionate about jewelry and aims to enhance the jewelry experience for customers. With a wide range of exquisite pieces and options for customization and personalization, Eternz is dedicated to bringing brilliance to one's style.Role DescriptionThis is a full-time on-site role for a Customer...
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Customer Support Specialist in FMCG
3 weeks ago
India Honasa Consumer Ltd. Full timeAbout Honasa Consumer Ltd.Honasa Consumer Ltd. is a rapidly growing house of digital-first consumer brands creating the FMCG conglomerate of the future.The company has built an in-house portfolio of brands like Mamaearth, The Derma Co, Aqualogica, and Ayuga, with recent acquisitions in BBLUNT and content platform- Momspresso. With plans to become a...
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Customer Support Specialist
3 weeks ago
India Blackfrog Technologies Full timeAbout Blackfrog TechnologiesWe are a Manipal-based technology startup that manufactures medical devices, certified by ISO 13485 and ISO 9001. Our innovative systems improve immunization supply chains and deliver vaccines to remote areas of India and beyond.Key Highlights:ISO 13485 and ISO 9001 certifiedPioneering patented systems for vaccine...
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Klenty | Customer Support Specialist | india
2 months ago
india Klenty Full timeJob Title: Customer Support Specialist Location: Chennai, India Company Overview: Klenty is a leading Sales Engagement Platform that helps sales teams streamline their processes and drive more pipeline. Our platform provides multi-channel sequencing, account-based playbooks, and smart automation to enable sales teams to close deals more efficiently and...
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Customer Support Specialist
3 weeks ago
India Genpact Full timeHi Applicant, Hope you are doing well. We are seeking Customer Support Specialist for Gurgaon. Below is the JD attached, please find the same. Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
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Customer Support Specialist
3 weeks ago
India Fusion Innovative Full timeAbout Fusion InnovativeFusion Innovative is a renowned technology solutions provider based in Chennai, India. We specialize in delivering cutting-edge digital solutions that meet the unique needs of businesses and drive their digital success.Estimated Salary: ₹800,000 per annumThis full-time on-site role for Product Support is designed to provide technical...
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Sales Assistant
1 month ago
Northeast India ScS - Sofa Carpet Specialist Full timeAbout ScSWe are one of the UK's leading sofa specialists, with over retail stores across the country. Our primary focus is helping customers create their dream homes.Job DescriptionThis role is based in our Westgate Retail & Leisure Park store in Wakefield and involves working as part of a team to deliver a 5-star customer experience. Key responsibilities...
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india Luxoro Formello® Full timeJob Opportunity: Customer Support SpecialistLocation: West Delhi, 110087Company: Luxoro Formello (Handcrafted Luxury Footwear)Are you passionate about delivering exceptional customer experiences? Do you have excellent English communication skills, a problem-solving attitude, and a knack for multitasking? Luxoro Formello is looking for a Customer Support...
