Strategic Customer Experience Platform Manager

19 hours ago

Belgaum, Karnataka, India beBeeLeader Full time US$ 1,50,000 - US$ 2,50,000
Product Management Leader

We are seeking an experienced Product Management Leader to join our team. In this role, you will be responsible for developing and executing the product strategy for our customer experience platforms.

Key Responsibilities:

  1. Develop and execute a comprehensive product roadmap that aligns with business objectives.
  2. Collaborate with cross-functional teams to ensure successful product launches and drive adoption.
  3. Work closely with sales, marketing, and development teams to understand customer needs and develop targeted solutions.
  4. Lead the design and execution of product initiatives, including features and product enhancements.
  5. Measure and analyze product performance, identifying opportunities for improvement and growth.
  6. Stay up-to-date with industry trends and competitor analysis to inform product decisions.
  7. Represent the company at industry events and conferences, building relationships with key stakeholders.

Requirements:

  • Proven background and in-depth knowledge of similar customer experience platforms.
  • Ability to collaborate effectively with cross-functional teams.
  • Strong analytical and problem-solving skills, with a focus on data-driven decision making.
  • Excellent communication and presentation skills, with experience presenting to executive-level stakeholders.
  • Passion for driving business growth and success through innovative product management strategies.

Qualifications:

  • Bachelor's degree or equivalent in a relevant field, such as computer science, engineering, or business administration.
  • 5+ years of experience in product management, preferably in a customer experience platform.
  • Proven track record of successfully leading product initiatives and achieving business objectives.
  • Experience working with agile methodologies and collaborative project management tools.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.

Other Information:

  • This is a full-time position, based in [Location].
  • Travel may be required for industry events and conferences.
  • Background checks and reference verification may be conducted prior to hire.

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