Customer Service Expert

1 day ago


Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,95,000 - ₹ 3,43,000
Job Title: Customer Service Expert

A customer service expert is responsible for handling multiple conversations simultaneously, answering a wide range of inquiries, and resolving customer service issues. Their primary goal is to deliver exceptional customer experiences through timely and effective resolutions.

The ideal candidate should possess strong communication skills, including diplomacy and the ability to diffuse tense situations. They should also be able to process transactions accurately and efficiently.

  • Main Responsibilities:
  • Handle multiple conversations at once
  • Answer a wide range of inquiries
  • Resolve customer service issues promptly
  • Process transactions involving large sums of money securely
  • Evaluate and enhance customer satisfaction metrics

PREFERRED CANDIDATE PROFILE:

  • 0.6-3 years of experience in international customer support
  • Excellent verbal and written communication skills
  • Relevant education or certification
Essential Skills and Qualifications:
  • International customer support experience
  • Strong communication skills
  • Ability to work under pressure and meet deadlines


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