Expert Service Delivery Professional

Job Title: Service Delivery ExpertRole Overview:We are seeking a seasoned professional to lead our service delivery teams in delivering exceptional IT services and application development for clients. With over 15 years of experience, you will be responsible for driving revenue growth and ensuring high levels of client satisfaction through account...

Key Role: Service Delivery ExpertThis role involves overseeing the delivery of services and installations to ensure timely completion.Key Responsibilities:Feasibility Assessment: Conduct thorough feasibility assessments to guarantee successful service delivery.Average Time for Feasibility Checks: Achieve an average feasibility check time of 3 days for Basic...

Job OverviewAs a Service Delivery Manager, you will oversee the delivery of contact center solutions, encompassing IVR applications, agent desktop tools, routing workflows, and reporting platforms.

About the RoleWe are committed to delivering exceptional service and driving brand performance.Key ResponsibilitiesTo develop and execute innovative solutions that meet client needs.To lead high-quality service delivery and operational efficiency initiatives.RequirementsDemonstrated expertise in service management and operations.Strong leadership and project...

Job DescriptionAs a seasoned delivery manager, you will be responsible for overseeing the effective delivery of IT managed services and application development. Your extensive experience in account management for the public sector and proven track record of managing large teams will serve as a valuable asset to our organization.

IT Specialist Job DescriptionWe are seeking a highly skilled IT specialist to join our team. As an IT specialist, you will be responsible for providing technical support and services to our clients.Perform incident management, change management, and problem management tasks to ensure seamless service delivery.Collaborate with internal technical resources to...

Job Description Plays an important role in the Organization by providing support to more senior service delivery professionals. Works on tasks/matters of limited complexity. Gains experience of the service desk processes. Participates in meeting critical key measurement targets of the team.Collaborates with other team members in continuous improvement...

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAre you...

About Awign Expert Awign Expert a division of Awign - India s largest work-as-a-service platform We connect skilled professionals with exciting project-based opportunities from top companies handling onboarding feedback conflict resolution and payroll Our mission is to empower professionals to focus on their work by managing administrative tasks ...

Key Responsibilities: Service Delivery Management: Own overall service delivery for Contact Center solutions, including IVR applications, agent desktop tools (e.g., Cisco Finesse), routing workflows, and reporting platforms. Ensure compliance with SLA/KPI metrics and contractual obligations. Manage operational escalations and provide leadership during...