Service Delivery Expert

Key Role: Service Delivery ExpertThis role involves overseeing the delivery of services and installations to ensure timely completion.Key Responsibilities:Feasibility Assessment: Conduct thorough feasibility assessments to guarantee successful service delivery.Average Time for Feasibility Checks: Achieve an average feasibility check time of 3 days for Basic...

Job Title: Service Delivery ExpertRole Overview:We are seeking a seasoned professional to lead our service delivery teams in delivering exceptional IT services and application development for clients. With over 15 years of experience, you will be responsible for driving revenue growth and ensuring high levels of client satisfaction through account...

Service Delivery ExpertWe are seeking a seasoned professional to fill the role of Service Delivery Expert.This individual will serve as the primary interface to our customers, tasked with understanding their business model and trends. Additionally, they will need to anticipate capacity requirements by analyzing periodicity and priorities.Key...

Job Overview">The position of Service Monitoring Engineer is a key role in our organization, responsible for ensuring the smooth operation of our services.Our team is seeking a highly skilled and motivated individual to fill this role. The successful candidate will have a strong background in electrical engineering, telecommunications engineering, or...

Company DescriptionSpocto X (A Yubi Company) is the world's leading end-to-end debt collection platform focused on digitizing the entire collections process. Our platform simplifies, accelerates, and enhances debt collection with dignity to the borrower, ensuring superior customer experience. Spocto X empowers financial institutions with AI, ML, and...

Job DescriptionThe successful candidate will work closely with advisors and clients to address service-related issues, requests, policies, procedures, and account information. Effective communication with advisors through the system is essential for resolving high-level problems in a timely manner. Creating a unique client experience that sets advisors apart...

Key Responsibilities: Service Delivery Management: Own overall service delivery for Contact Center solutions, including IVR applications, agent desktop tools (e.g., Cisco Finesse), routing workflows, and reporting platforms. Ensure compliance with SLA/KPI metrics and contractual obligations. Manage operational escalations and provide leadership during...

Key Responsibilities:Service Delivery Management:Own overall service delivery for Contact Center solutions, including IVR applications, agent desktop tools (e.g., Cisco Finesse), routing workflows, and reporting platforms.Ensure compliance with SLA/KPI metrics and contractual obligations.Manage operational escalations and provide leadership during critical...

Key Responsibilities:Service Delivery Management:Own overall service delivery for Contact Center solutions, including IVR applications, agent desktop tools (e.g., Cisco Finesse), routing workflows, and reporting platforms.Ensure compliance with SLA/KPI metrics and contractual obligations.Manage operational escalations and provide leadership during critical...

Job OverviewThe Technical Service Coordinator plays a pivotal role in delivering high-quality technical service to clients.This position involves coordinating and managing the delivery of technical services, working closely with cross-functional teams to ensure seamless execution.Key Responsibilities:Coordinating service delivery: Collaborate with technical...