Customer Service Expert

4 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Representative

Are you a skilled communicator with exceptional customer service skills? We are seeking a professional to handle customer inquiries, resolve issues, and provide top-notch service. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

The successful candidate will be responsible for handling multiple customer interactions simultaneously, providing product information and making recommendations to customers, and meeting or exceeding customer satisfaction targets.

  • Handle customer inquiries via phone, email, and chat.
  • Responsible for resolving customer complaints and issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.

To succeed in this role, you will need:

  • A minimum of 2 years' experience in international customer service BPO (voice process).
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent problem-solving and conflict resolution skills.

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