Customer Service Executive

4 weeks ago

Noida, Uttar Pradesh, India Marketing Infotech Full time

Company DescriptionWelcome to Marketing Infotech, where we empower brands, elevate ROI, and amplify your story from the heart of Delhi We're not just a digital marketing agency; we bring digital dreams to life by blending simplicity and creativity. We focus on understanding your unique story and telling it in a way that resonates. Our dedicated team ensures every click counts, making your online presence effective and unique. Join the MI community and take your digital game to the next level.Role DescriptionThis is a full-time, on-site role for a Customer Service Executive based in Noida. The Customer Service Executive will handle day-to-day tasks such as customer support, managing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service. The individual will also be responsible for maintaining customer service management protocols and building strong customer relationships.QualificationsInterpersonal Skills and the ability to build strong relationshipsCustomer Satisfaction and Customer Support skillsExperience in Customer Service and Customer Service ManagementExcellent communication and problem-solving skillsAbility to work independently and as part of a teamExperience in a customer-facing role is a plusBachelor's degree in Business, Communications, or related field

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