Expert Customer Service Representative

2 days ago

Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 3,200 - ₹ 4,999
Technical Support Executive (Voice)

This role is ideal for individuals who excel at communicating with customers, identifying their service-related needs, and providing world-class customer service. Key responsibilities include:

  • Diagnosing and resolving basic network and modem functionality issues
  • Providing solutions and resolution resources for customer repair problems
  • Escalating technical issues to upper-level support when needed

The preferred candidate profile includes:

  • 0-5 years of experience in International Technical Support (Voice)
  • Excellent communication skills
  • Experience working on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
  • Comfortable working in 24/7 environments

Benefits include:

  • Rotational shifts
  • Rotational week offs

Requirements:

  • Graduation not required
  • Freshers graduated in 2022, 2023, 2024, & 2025 are eligible to apply

As a Technical Support Executive (Voice), you will be responsible for delivering exceptional customer service, troubleshooting technical issues, and escalating complex problems to upper-level support teams. If you possess excellent communication skills, technical expertise, and a passion for customer satisfaction, this role may be an ideal fit.

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