Customer Service Representative

2 weeks ago

Noida, Uttar Pradesh, India Latinum HR Solutions Full time
Job Description

Job Title: Customer Service Representatives / Telesales Associates

Location: Noida, Sector 125

Industry: Real Estate (Leading Dubai-based Developer)

Compensation: Up to 8 LPA (based on experience)

Shifts: Rotational (including night shifts)

About the Role

We are hiring energetic and customer-focused Customer Service Representatives and Telesales Associates to join the offshore team of a renowned Dubai-based real estate developer. This role is based in Noida and involves engaging with international clients, providing exceptional customer service, and driving sales over the phone.

Key Responsibilities

- Handle inbound and outbound calls to assist customers with queries and property-related information.
- Promote and sell real estate offerings to potential clients in international markets.
- Maintain high levels of professionalism and empathy during all customer interactions.
- Achieve sales and performance targets consistently.
- Update and maintain accurate customer records in CRM systems.
- Work collaboratively with cross-functional teams to ensure seamless customer experience.

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Requirements

- Excellent English communication skills both verbal and written.
- Minimum 13 years of experience in an international voice process or international telesales.
- Strong persuasion, negotiation, and interpersonal skills.
- Ability to work in a rotational shift environment.
- Prior real estate telesales experience is an advantage but not mandatory.

What We Offer

- Attractive salary package up to 8 LPA.
- Opportunity to work with a prestigious global brand.
- Performance-based incentives.
- Professional growth in a fast-paced, dynamic environment.

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