Customer Service Representative

3 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title:

  • Customer Service Representative

About the Role:

  1. We are seeking a highly skilled and motivated customer service representative to join our team.
  2. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Contact customers to inform them about new products or services.
  • Provide information about our company and answer questions to understand customer needs.
  • Closing sales deals and maintaining accurate records of calls and relevant details.
  • Develop a pleasing personality and maintain a presentable image.
  • Demonstrate dedication, integrity, and a willingness to learn with an attitude of continuous improvement.
  • Ability to work rotating shifts.

About Us:

  • We value customer satisfaction and employee engagement.
  • We strive to deliver exceptional service and exceed customer expectations.

Benefits:

  • A dynamic and growing organization that offers opportunities for growth and development.
  • A passionate team dedicated to delivering exceptional service.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills and ability to think critically.
  • Good time management and organizational skills.
  • Proficiency in Microsoft Office and other software applications.

Skills and Qualifications:

  • High school diploma or equivalent required.
  • 2+ years of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

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