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Service Delivery Expert
3 weeks ago
We are seeking a highly skilled Service Delivery Expert to drive performance, optimize networks, and enhance customer experience.
The ideal candidate will have 8-10 years of experience in service delivery management, with a strong background in after-sales support and hardware maintenance. They will possess excellent project management and analytical skills, as well as a sound understanding of mobile products and technology.
About the Role:
- Drive performance improvement through effective network establishment and cost optimization strategies.
- Enhance customer experience by resolving service issues promptly and efficiently.
- Serve as a single point of contact for service-related matters.
Requirements:
- 8-10 years experience in service delivery management.
- Degree in IT or related discipline.
- Strong experience in after-sales support and hardware maintenance.
- Sound understanding of mobile products and technology.
- Excellent project management and analytical skills.
EEO Statement:
We are an equal opportunity employer and do not discriminate based on protected class status, including race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.
