Customer Service Expert

22 hours ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

We're seeking a highly skilled Technical Support Specialist to join our team.

The ideal candidate will provide exceptional customer service, work collaboratively with various departments, and conduct technical training courses.

Key Responsibilities:
  • Deliver top-notch customer support via multiple channels.
  • Support sales efforts by developing and maintaining positive customer relationships.
  • Collaborate with departments to meet maintenance services sales goals.
  • Design and deliver comprehensive training programs for customers and employees.
  • Offer expert post-sale technical support services, including installation, troubleshooting, and problem resolution.
Qualifications and Requirements:
  • A high school diploma or equivalent, preferably with relevant technical experience.
  • Excellent time management, teamwork, and communication skills.
  • Ability to work under pressure and handle complex situations effectively.
  • Proficient written and oral communication skills in English and Spanish.
  • Organized, able to multitask, and possess excellent customer service skills.

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