Customer Service Expert

11 hours ago


Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 1,04,000 - ₹ 1,30,878
Job Overview

We are seeking a highly motivated individual to fill the role of Customer Support Representative.

  • This is a unique opportunity for someone who is eager to learn and grow with our organization.

About the Role

The primary responsibility of this position will be to provide exceptional customer service via phone, email, or other communication channels.

  • Key Responsibilities:
  1. Deliver outstanding customer satisfaction through prompt and professional responses to customer inquiries;
  2. Maintain accurate records of customer interactions;
  3. Stay up-to-date with product knowledge and technical skills to ensure seamless support delivery;
  4. Collaborate effectively with internal teams to resolve complex customer issues;

Requirements

To succeed in this role, you will need to possess the following skills and qualifications:

  • A strong academic record, preferably with a graduation degree;
  • Excellent communication and interpersonal skills;
  • Ability to work effectively in a team environment;
  • Flexibility to work in various shifts, including nights and weekends;
  • Proficiency in using MS Office applications, particularly Word and Excel;
  • Basic typing skills with an accuracy rate of 95% or higher;

Bonus Points

If you have a keen interest in working in a fast-paced back-office operations environment, this role may be perfect for you. You will have the opportunity to develop your skills and knowledge while contributing to the growth and success of our organization.


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