Support Services Coordinator

13 hours ago


Delhi, Delhi, India Instawork Full time
About the Role

We are seeking a skilled Enterprise Support Specialist to join our Partner Relations team. In this critical role, you will play a pivotal part in supporting our partners' Vendor Management Systems (VMS) by ensuring efficient and effective management of temporary workers supplied to our partners.

Key Responsibilities
  • Worker Assignment: Collaborate with the Enterprise Ops - US team to understand the partner's workforce needs and VMS requirements, accessing internal systems and external partner systems to gather pertinent information and data used to assign workers to specific VMS job orders.
  • Timesheet Creation: Generate and maintain timesheets for temporary workers via CSV upload or manual input directly into partner's VMS, verifying and reconciling timesheet data to ensure accuracy.
  • Billing Process: Assist in the billing process by providing accurate payment information to the finance department, tracking and documenting billing information to facilitate accurate invoicing.
Requirements

To be successful in this role, you must have excellent communication skills, proficiency in Microsoft Office applications, particularly Excel/Google Sheets, and experience in creating invoices and running weekly payroll. You should also have basic understanding of workforce management and VMS systems.

A Bachelor's degree is required, and a minimum of 1 year of work experience in Business, Payroll, Revenue ops, VMS, invoicing is preferred. SQL knowledge is a plus.

About Instawork

Founded in 2015, Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. We are a dynamic organization committed to crafting revolutionary products and scaling our high-tech and high-touch labor marketplace.



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