Technical Product Support Coordinator
2 weeks ago
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. As an equal opportunity employer, we strive to create a better working environment for all.
Job SummaryWe are seeking an experienced and well-organized technical product support specialist to provide critical support to our field sales team. This role requires strong problem-solving skills, excellent communication abilities, and a proactive approach to ensuring customer satisfaction.
Main Responsibilities- Coordinate with the sales team by managing important documents and communicating relevant information with clients.
- Process project orders accurately and efficiently.
- Obtain approval from clients on technical documents.
- Analyze data sheets for instruments like electrical motors and valves.
- Ensure effective communication and documentation of project details with customers.
- Notify clients of any unforeseen delays or issues.
- Collaborate with internal teams, including PPC, Purchase, and Quality, to facilitate document submission and approval processes.
- IDentify technical shortcomings in purchase orders and propose corrections.
- Proven experience as a technical sales coordinator.
- Excellent verbal and written communication skills.
- Well-organized and responsible, with a talent for problem-solving.
- Proactive and self-motivated individual.
- A dedicated team player.
This salary range is based on national averages and may vary depending on location and other factors.
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