Technical Product Support Coordinator

2 weeks ago


Delhi, Delhi, India Ingersoll Rand Full time

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. As an equal opportunity employer, we strive to create a better working environment for all.

Job Summary

We are seeking an experienced and well-organized technical product support specialist to provide critical support to our field sales team. This role requires strong problem-solving skills, excellent communication abilities, and a proactive approach to ensuring customer satisfaction.

Main Responsibilities
  • Coordinate with the sales team by managing important documents and communicating relevant information with clients.
  • Process project orders accurately and efficiently.
  • Obtain approval from clients on technical documents.
  • Analyze data sheets for instruments like electrical motors and valves.
  • Ensure effective communication and documentation of project details with customers.
  • Notify clients of any unforeseen delays or issues.
  • Collaborate with internal teams, including PPC, Purchase, and Quality, to facilitate document submission and approval processes.
  • IDentify technical shortcomings in purchase orders and propose corrections.
Key Competencies
  • Proven experience as a technical sales coordinator.
  • Excellent verbal and written communication skills.
  • Well-organized and responsible, with a talent for problem-solving.
  • Proactive and self-motivated individual.
  • A dedicated team player.
Estimated Salary: $60,000 - $80,000 per year

This salary range is based on national averages and may vary depending on location and other factors.



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