Ambitious Strategic Partner
5 days ago
The role of Senior Client Services Manager at a leading marketing agency involves managing key brand relationships, overseeing campaign execution, and collaborating with creative and strategy teams to deliver exceptional results.
- Lead and manage relationships with senior clients across FMCG, lifestyle, and consumer brands.
- Understand client objectives deeply and translate them into actionable strategies for creative and media teams.
- Oversee end-to-end campaign delivery: from briefing and creative development to production, execution, and reporting.
- Collaborate with internal divisions to deliver integrated solutions.
- Manage account financials and tracking for assigned clients.
- Proactively identify opportunities for business growth, new campaign ideas, and cross-sell opportunities.
- Mentor and guide junior account executives and managers on day-to-day servicing.
- Ensure client satisfaction through clear communication, timely delivery, and proactive problem-solving.
- 4–8 years of experience in account management / client servicing (agency side experience preferred).
- Strong understanding of integrated marketing workflows.
- Proven ability to manage large accounts, multiple stakeholders, and complex campaign timelines.
- Excellent communication and presentation skills—confident in C-suite discussions.
- A solutions-first mindset with strong problem-solving and relationship-building skills.
- Leadership skills—able to manage, motivate, and grow junior account teams.
- Opportunity to manage flagship Indian brands with nationwide impact.
- Exposure to AI-powered marketing, influencer-first campaigns, and large-scale productions.
- A collaborative, high-energy culture that values creativity and results equally.
- Leadership opportunities with direct client visibility and decision-making autonomy.
- The chance to shape not just campaigns, but client partnerships and brand legacies.
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