Strategic Client Partner

1 day ago

Nashik, Maharashtra, India beBeeCareer Full time ₹ 9,00,000 - ₹ 15,00,000

Building a successful career in client success requires exceptional communication skills, business acumen, and a deep understanding of client needs. As a Client Success Associate, you will play a critical role in driving sales growth, ensuring seamless client experiences, and fostering long-term relationships.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to our mission of building better leaders and a better world. You will be responsible for serving as the first point of contact for clients, providing expert guidance, and timely responses during core business hours.

  • Client Service Delivery: Provide exceptional client service, drive sales, and ensure seamless client experience from initial inquiry to long-term relationship management.
  • First Responder: Serve as the primary point of contact for all US-based clients, providing expert guidance and timely responses during core business hours.
  • Issue Resolution: Address client concerns and resolve issues efficiently to enhance client satisfaction and retention.
Key Responsibilities

You will have the opportunity to identify client needs, recommend appropriate products or services, and position our offerings as the best solution. Your skills in CRM systems, Microsoft Office Suite, and multitasking will be essential in delivering high-quality results.

  • Needs Assessment: Identify client needs and recommend appropriate products or services.
  • Sales Opportunities: Convert client inquiries into sales opportunities, driving revenue growth.
  • Relationship Building: Develop and nurture strong, long-term relationships with clients to foster loyalty and repeat business.

Bachelor's degree required, along with 2+ years of experience in a multinational client-facing professional services environment. Proficiency in CRM systems and Microsoft Office Suite is also essential.

You will feel challenged and inspired while collaborating with a global team of thought leaders, practitioners, researchers, and partners. This is an excellent opportunity to grow your career and make a meaningful impact.

Required Skills and Qualifications:

  • Bachelor's degree
  • 2+ years of experience in a multinational client-facing professional services environment
  • Proficiency in CRM systems
  • Proficiency in Microsoft Office Suite

Benefits:

  • Career growth opportunities
  • Collaborative work environment
  • Opportunity to make a meaningful impact

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