
Technical Support Director
1 day ago
Job Title: Tech Support Director
This leadership position oversees the technical support operations, ensuring seamless service delivery and exceptional customer satisfaction. The ideal candidate will possess excellent leadership skills, with a proven track record in managing teams and driving business growth.
About the Role:- Foster positive end-user relationships through effective communication and issue resolution.
- Develop and implement strategies to enhance service availability, SLA adherence, and maintain policies and procedures documentation.
- Train and mentor IT support engineers to ensure high-quality service delivery.
- Recruit, select, orient, and train employees to build a talented team.
- At least 15 years of total IT experience, minimum 5 years in IT Helpdesk management.
- Graduate degree in Engineering or Technical discipline, server and desktop OS knowledge.
- Global Support Operations Management, ITIL Certification, and Microsoft/Azure Certification.
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Technical Director
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Technical Service Director
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Associate
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Mechanical Engineering Director
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Technical Support Specialist
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Technical Support Specialist
7 days ago
Bareilly, Uttar Pradesh, India beBeeOdessa Full time ₹ 8,00,000 - ₹ 15,00,000**Job Description**We are looking for an experienced technical support specialist to join our team. As a key member of our operations department, you will be responsible for providing top-notch customer service and technical assistance to internal and external users.You will be the first point of contact for users seeking technical assistance via email,...