Technical Support Specialist

1 week ago


Bareilly, Uttar Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 15,00,000
Job Opportunity: Technical Support Specialist

At our organization, we are seeking a skilled technical support specialist to provide assistance and troubleshooting services to clients and users.

Key Responsibilities:
  • Diagnose and resolve software and hardware issues in a timely and effective manner.
  • Maintain and update technical documentation to ensure accurate and up-to-date information.
  • Collaborate with other teams to resolve complex issues and provide feedback to improve product performance.

The ideal candidate will possess strong technical support and troubleshooting skills, with the ability to maintain and update technical documentation. Experience in collaboration and feedback provision is also essential. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, with experience in the technology industry being a plus.

Required Skills and Qualifications:
  • Technical Support and Troubleshooting skills
  • Knowledge of Software and Hardware systems
  • Proficiency in diagnosing and resolving technical issues
  • Strong communication and interpersonal skills
  • Ability to maintain and update technical documentation
  • Experience in collaboration and feedback provision
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Experience in the technology industry (desired)

We offer a dynamic work environment that encourages professional growth and development. Our team is committed to delivering exceptional customer service and support.



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