Incident Management Expert
2 weeks ago
At Tata Consultancy Services, we are seeking an experienced Incident Management Expert to join our team. This role requires a seasoned professional with a strong background in incident management and technical support.
About the RoleWe offer a competitive salary of $95,000 - $110,000 per year, commensurate with experience. Our company is located in a major metropolitan area, providing easy access to public transportation and amenities.
Job DescriptionThis is a challenging and rewarding opportunity for an experienced incident manager who wants to make a difference in the lives of our clients. The successful candidate will be responsible for managing incidents from start to finish, working closely with technical teams to resolve issues quickly and efficiently.
The ideal candidate will have at least 8 years of experience as an incident manager, with a proven track record of resolving complex technical issues. They will also hold ITIL Foundation V3 or V4 certification and have excellent communication and problem-solving skills.
Key Responsibilities-
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