Technical Support Specialist

3 days ago

Chennai, Tamil Nadu, India beBeeSupportEngineer Full time ₹ 8,00,000 - ₹ 10,00,000
About the Role

This position plays a vital role in delivering top-notch support and service to our clients as a Support Engineer.

Responsibilities:

  • Provide technical assistance for various platforms, including Zendesk, ServiceNow, Freshdesk, Salesforce, Asana, and Slack.
  • Collaborate with team members to resolve client issues efficiently.
  • Maintain documentation of support processes and client interactions.

Qualifications:

  • Experience: 2.5 Yrs - 5 Yrs
  • Location: Chennai, India
  • Notice Period: immediate to 30 days

Required Skills:

  • Proficiency in Zendesk
  • Experience with ServiceNow
  • Familiarity with Freshdesk
  • Experience of Salesforce
  • Experience using Asana and Slack

Preferred Skills:

  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a fast-paced environment

The ideal candidate will have exceptional technical knowledge and strong interpersonal skills to provide outstanding support to our clients.

We are looking for someone who is passionate about delivering high-quality results and can work effectively in a team.

Our Mission

We focus on providing innovative solutions and services to our clients, fostering a culture of collaboration and inclusivity.

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