Technical Support Specialist

2 days ago


Chennai, Tamil Nadu, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Description

Technical Support Specialist Role

We are currently seeking a Technical Support Specialist to join our team. This role is crucial in ensuring that our clients receive the highest level of support and service.

Responsibilities:

  • Provide technical support for various platforms including Zendesk, ServiceNow, Freshdesk, Salesforce, Asana, and Slack.
  • Collaborate with team members to resolve client issues efficiently.
  • Maintain documentation of support processes and client interactions.

Requirements:

  • Experience: 2.5 Yrs - 5 Yrs
  • Location: Chennai
  • Notice Period: immediate to 30 days

Required Skills:

  • Proficiency in Zendesk
  • Experience with ServiceNow
  • Familiarity with Freshdesk
  • Experience of Salesforce
  • Experience using Asana and Slack

Preferred Skills:

  • Strong problem-solving skills
  • Excellent communication abilities
  • Ability to work in a fast-paced environment

Benefits:



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