Guest Relationship Ambassador

6 days ago


Mumbai, Maharashtra, India Lifelancer Full time

Job Overview

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We are seeking a dedicated and efficient Guest Relationship Executive to join our team on a full-time basis. The successful candidate will be responsible for managing and enhancing the experience of our guests, ensuring a seamless and welcoming environment.

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This role requires an individual who is skilled at guest handling and who excels at building relationships and ensuring customer satisfaction.

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Key Responsibilities:

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  • Greet and assist all guests upon arrival, ensuring a welcoming and professional first impression.">
  • Manage incoming inquiries and direct them to the appropriate departments or personnel efficiently.">
  • Maintain a comprehensive understanding of services and offerings to educate and inform guests.">
  • Coordinate with internal teams to ensure seamless service and satisfaction for all guests.">
  • Monitor guest feedback and develop strategies for improving guest experiences and satisfaction.">
  • Keep detailed records of guest interactions, preferences, and feedback for continuous improvement.">
  • Assist with general administrative duties to support the smooth running of guest relations operations.">
  • Ensure the reception area is tidy and presents a professional image at all times.">
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About Us

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Lifelancer is a talent-hiring platform in Life Sciences, Pharma and IT, connecting talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.

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The ideal candidate will possess strong customer service skills, effective communication abilities, and time management skills. Previous experience as a Receptionist or Site Receptionist is advantageous, but not mandatory.

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The salary for this role is approximately ₹400,000 - ₹600,000 per annum, depending on experience.

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What We Offer

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Competitive salary and benefits package.

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Ongoing training and development opportunities.

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A dynamic and supportive work environment.

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Opportunities for career growth and advancement.

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How to Apply

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Please submit your resume and a cover letter outlining your qualifications and experience.

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Contact us through the Lifelancer platform.



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