Guest Relations Ambassador For Property

2 weeks ago


Mumbai, Maharashtra, India konrad integrated Full time
Job Overview

We are seeking a highly skilled Guest Relations Executive to join our team at Konrad Integrated. The successful candidate will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.


Key Responsibilities
  • Welcome and greet guests during check-in and check-out, setting the tone for a positive experience
  • Allocate time and resources efficiently to deliver results in a fast-paced environment
  • Respond to change by adapting behavior and a willingness to learn new skills
  • Stay conversant with information about the property, brands, and activities happening on-site
  • Approach customer interactions with a professional demeanor
  • Address complaints and concerns in a prompt and effective manner
  • Ensure the cleanliness of public areas, including restrooms and floors
  • Provide support to other functions as needed
  • Adhere to established rules, regulations, and policies
  • Collect and analyze customer feedback, highlighting likes and dislikes

Requirements

To be successful in this role, you will require:

  • A high school diploma or equivalent
  • Excellent communication and customer service skills
  • The ability to work in a dynamic environment
  • Strong problem-solving and decision-making abilities
  • The capacity to handle stressful situations and remain calm under pressure
  • Good physical fitness and the ability to lift heavy objects
  • Prior experience in a related field is an asset

About Konrad Integrated

We are a leading provider of integrated solutions, dedicated to delivering exceptional results and exceeding customer expectations. Our team is passionate about creating a positive and inclusive work environment, and we are committed to helping our guests achieve their goals.



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