Retail Ambassador

2 days ago


Mumbai, Maharashtra, India Shoppers Stop Full time
About the Role

The Retail Ambassador will be responsible for fostering strong relationships with customers, driving appointments, and increasing sales through suggestive selling and upselling.

Key Responsibilities
  1. Motivate customers to visit stores frequently by leveraging personal connections and communication channels such as email, phone, and face-to-face interactions.
  2. Guide clients through their shopping experience, recommending products and services tailored to their needs, and ensuring timely billing.
  3. Act as a single point of customer service before, during, and after sales, providing follow-up and follow-through to maintain strong work relationships.
  4. Maintain appointment levels and contribute to sales growth through expert knowledge and in-depth understanding of customer preferences.
  5. Prioritize increasing Item per ticket and Average Bill Value.
  6. Educate non-members about membership programs and encourage enrollments.
Compensation and Benefits

This role comes with an estimated annual salary of 350000 p.a. The compensation package is highly competitive, reflecting the company's commitment to attracting top talent.


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