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Retail Associate

3 months ago

Mumbai, India adidas Full time

Job Title- Retail Associate

Purpose & Impact On Organization

  • Contribute to meeting or exceeding store sales and profit targets by:
  • Passionately inspiring consumer loyalty to the brand
  • Effectively serving and selling to customers
  • Diligently executing store operations

Key Responsibilities

  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
  • Execute the Brand Customer Service standards to meet or exceed customers’ expectations
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Use Seasonal Brand and product knowledge effectively during sales interactions
  • Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
  • Adhere to all established policies and procedures
  • Execute and maintain established Visual Merchandising and In-Store Communication standards
  • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
  • Complete cash register transactions quickly and accurately
  • Minimize loss in both, the stockroom and the sales floor
  • Perform all store operations in a safe, effective and efficient manner
  • Collaborate productively and respectfully with team members
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

Knowledge, Capabilities And Experience

  • Retail Professional Competencies

Minimum Qualifications

  • High school education is a must
  • Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
  • Basic numeracy, literacy and verbal communication skills