Guest Experience Coordinator

5 days ago


Mumbai, Maharashtra, India Lifelancer Full time
Job Overview

We are seeking a highly skilled Guest Relationship Executive to join our team in Mumbai on a full-time basis. The ideal candidate will be responsible for managing and enhancing the experience of our guests, ensuring a seamless and welcoming environment.

This role requires an individual who is skilled at guest handling and excels at building relationships and ensuring customer satisfaction.

Key Responsibilities
  • Greet and assist all guests upon arrival, ensuring a professional first impression.
  • Manage incoming inquiries and direct them to the appropriate departments or personnel efficiently.
  • Maintain a comprehensive understanding of services and offerings to educate and inform guests.
  • Coordinate with internal teams to ensure seamless service and satisfaction for all guests.
  • Monitor guest feedback and develop strategies for improving guest experiences and satisfaction.
  • Keep detailed records of guest interactions, preferences, and feedback for continuous improvement.
Requirements
  • Exceptional Customer Service skills to provide exceptional service and exceed guest expectations in all interactions.
  • Effective Communication skills to convey information clearly and build rapport with guests and team members.
  • Strong Time Management abilities to prioritize tasks efficiently and meet the needs of guests and operations swiftly.
  • Experience as a Receptionist or Site Receptionist to professionally manage front desk duties and guest inquiries.
  • Administrative skills to organize and assist in tasks related to guest services and support broader team needs.

Estimated Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience.

The successful candidate will have the opportunity to work in a dynamic real estate company, Inspira Realty, which is a leader in innovative development suited for the new age.

We are an equal opportunities employer and welcome applications from candidates who share our values of excellence, innovation, and teamwork.



  • Mumbai, Maharashtra, India PINKVILLA Full time

    Job Title: Podcast Guest Experience CoordinatorAbout Us:Pinkvilla is a pioneering digital media platform that has revolutionized the way people consume entertainment, lifestyle, and fashion content. With 30 million unique users and 21 million social media followers, we are committed to delivering top-notch content and providing our guests with an exceptional...

  • Content Coordinator

    7 days ago


    Mumbai, Maharashtra, India PINKVILLA Full time

    Pinkvilla is seeking a skilled Content Coordinator to join our team in Mumbai. This role involves coordinating with industry experts and engaging personalities for our podcasts, ensuring seamless guest experiences and top-notch content.Key Responsibilities:GUEST IDENTIFICATION AND OUTREACH:Research and identify potential podcast guests across various...

  • Content Coordinator

    5 days ago


    Mumbai, Maharashtra, India PINKVILLA Full time

    Pinkvilla is seeking a skilled Content Coordinator to help bring engaging personalities and industry experts to our podcasts, ensuring a seamless guest experience and top-notch content.About UsWe are one of the largest digital websites in entertainment, lifestyle, and fashion categories with 30 million unique users and 21 million social media followers.Key...


  • Mumbai, Maharashtra, India Lifelancer Full time

    About the RoleWe are seeking a highly skilled Guest Relationship Executive to join our team in Mumbai. As a key member of our operations, you will be responsible for delivering exceptional guest experiences and ensuring seamless service delivery.Key ResponsibilitiesGreet and assist guests upon arrival, creating a welcoming and professional first...


  • Mumbai, Maharashtra, India PINKVILLA Full time

    Podcast Guest Coordinator OpportunityPinkvilla, a leading digital entertainment and lifestyle platform, seeks a skilled Content Coordinator to join its team.About the RoleThis position is responsible for identifying and inviting engaging personalities and industry experts to participate in our podcasts, ensuring a seamless guest experience and top-notch...


  • Mumbai, Maharashtra, India PINKVILLA Full time

    Pinkvilla Job Opening: We are seeking a skilled Podcast Guest Coordinator to help bring engaging personalities and industry experts to our shows, ensuring a seamless guest experience and top-notch content.About Us:Pinkvilla is one of the largest digital websites in entertainment, lifestyle, and fashion categories with 30 million unique users and 21 million...


  • Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time

    Deliver Exceptional Guest ExperiencesWe are seeking a highly skilled and experienced Guest Relations Executive to join our team at The Bombay Canteen and O Pedro in Mumbai. As a key member of our front-of-house team, you will play a crucial role in shaping the guest experience and ensuring that every visitor feels welcome, valued, and taken care of.About...


  • Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full time

    **About Four Seasons:**We are a collective of individuals who strive to deliver exceptional guest experiences. Our team members around the world create unforgettable memories for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating...


  • Mumbai, Maharashtra, India PINKVILLA Full time

    Pinkvilla is seeking a skilled Podcast Guest Coordinator to help bring engaging personalities and industry experts to our shows, ensuring a seamless guest experience and top-notch content.We are looking for a proactive, detail-oriented individual with exceptional networking and relationship-building skills to join our pioneering team shaping the future of...


  • Mumbai, Maharashtra, India PINKVILLA Full time

    Job Title: Podcast Guest CoordinatorLocation: Remote (India)Estimated Salary: ₹ 7,00,000 - ₹ 8,50,000 per annumAbout Us:Pinkvilla is a leading digital media platform in the entertainment, lifestyle, and fashion categories with a vast user base and social media following.Key Responsibilities:Guest Identification and Outreach:- Conduct thorough research to...


  • Mumbai, Maharashtra, India Paradigm Realty Full time

    Company OverviewParadigm Realty, a leading real estate company established in 2015, has set high standards for quality and timely delivery in Mumbai. With over 1600 homes delivered, the company boasts a diverse portfolio and innovative designs. Paradigm Realty prioritizes customer satisfaction through modern living spaces, building trust and reliability.Job...


  • Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time

    We're looking for a Hospitality Experience Coordinator to join our team at The Bombay Canteen and O Pedro, part of Hunger Inc. Hospitality Pvt Ltd.Company OverviewHunger Inc. is a hospitality company that operates several restaurants in Mumbai, including The Bombay Canteen and O Pedro. We're committed to delivering exceptional service and creating memorable...


  • Mumbai, Maharashtra, India Talent Corner Full time

    About the RoleAt Talent Corner, we are seeking an Event Experience Coordinator to oversee the guest invitation process and ensure a seamless guest experience for events and functions.The successful candidate will coordinate with event planners, clients, and guests to guarantee accurate attendance numbers and timely responses.Key ResponsibilitiesManage guest...


  • Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

    About the Role:The Indian Hotels Company Limited is seeking a highly skilled and experienced Luxury Guest Experience Director to join our team. In this role, you will be responsible for ensuring that every guest has an exceptional experience at our hotels.Job Responsibilities:Develop and implement strategies to anticipate and meet the needs of our guestsLead...


  • Mumbai, Maharashtra, India Bastian Hospitality Pvt. Ltd Full time

    Job Title: Luxury Guest Experience Manager\rCompany Overview: At Bastian Hospitality Pvt. Ltd, we strive to deliver exceptional experiences for our discerning guests.\


  • Mumbai, Maharashtra, India SaffronStays Full time

    Company Overview:">SaffronStays is a pioneer in the alternate accommodation industry, committed to setting new standards of guest experience.">About the Role:">We are seeking an experienced Director of Operations and Guest Experience to lead our pan-India operations and customer success teams.">Key Responsibilities:">">Develop and implement strategies that...


  • Mumbai, Maharashtra, India Accor Full time

    At Fairmont Mumbai, we are seeking a dedicated Guest Relations Executive to deliver exceptional guest experiences and exceed expectations. This role requires a unique blend of hospitality skills, attention to detail, and a passion for creating memorable stays.Company OverviewFairmont Hotels & Resorts is a world-renowned luxury hotel brand with over 90...


  • Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

    About the RoleWe are seeking a highly skilled Guest Relations Manager to join our team at The Indian Hotels Company Limited. In this key role, you will be responsible for ensuring that all guests have an exceptional experience during their stay with us.Job DescriptionKey Responsibilities:Respond to guest inquiries and concerns in a timely and professional...


  • Mumbai, Maharashtra, India Lifelancer Full time

    Job Overview">We are seeking a dedicated and efficient Guest Relationship Executive to join our team on a full-time basis. The successful candidate will be responsible for managing and enhancing the experience of our guests, ensuring a seamless and welcoming environment.">This role requires an individual who is skilled at guest handling and who excels at...


  • Mumbai, Maharashtra, India Bastian Hospitality Pvt. Ltd Full time

    Job SummaryThe Luxury Guest Service Ambassador is a pivotal role in delivering exceptional service and creating memorable experiences for guests at Bastian Hospitality's luxury dining and hospitality outlets.Main ResponsibilitiesGuest Experience & Service ExcellenceGreet and welcome guests with a professional demeanor, ensuring a positive first...