Technical Customer Support Specialist

3 days ago


Rajahmundry, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Sr./Customer Support Engineer


Job Description:

We are seeking a highly skilled and experienced Customer Support Engineer to join our team. As a key member of our technical support group, you will be responsible for providing top-notch customer service and ensuring the successful installation, configuration, and troubleshooting of Konica Minolta Production printers.


Required Skills and Qualifications:
  • Strong knowledge of Pre-sales operations including demo, Roadshow and Site inspection.
  • Experience with Installation, Configuration and troubleshooting of Konica Minolta Production printers along with related software and HW.
  • Ability to maintain required site kit to reduce downtime of machine.
  • Excellent communication and training skills to provide Key Operator Training to users.
  • Strong problem-solving skills to ensure maximum customer satisfaction.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Experience with service revenue growth via volume growth initiative and inventory management.

Benefits:
  • Opportunity to work with a leading company in the industry.
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.

Others:
  • This is a full-time position that requires travel extensively to support customers.
  • The ideal candidate should be ready to work in a 24x7 environment as per business needs.


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