Senior Technical Support Specialist

2 days ago


Rajahmundry, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 10,00,000 - ₹ 15,00,000
Customer Support Engineer Position OverviewJob Description:We are seeking a highly skilled and experienced Customer Support Engineer to provide exceptional support services to customers worldwide.The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and the capacity to work effectively in a team environment.Required Skills and Qualifications:
  • Technical Knowledge: Excellent understanding of commerce platform concepts and procedures, including online services, Order to Cash operations, and general billing and commerce systems processes.
  • Troubleshooting Abilities: Strong ability to troubleshoot complex issues with cross-team collaboration and communicate next steps and status effectively.
  • Language Proficiency: Fluent spoken and written English language proficiency.
  • Problem-Solving Skills: Proven problem-solving skills with an analytical approach and ability to inspire confidence.
Benefits:The successful candidate will have the opportunity to work on a wide range of technical challenges and collaborate with talented professionals in a dynamic team environment.Others:The Customer Support Engineer will be responsible for providing business critical support through various support offerings and ensuring seamless customer experience.

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