
Technical Support Specialist
7 days ago
Job Title: Technical Support Specialist
We are seeking a highly skilled professional to join our international technical support team.
Key Responsibilities:
- Provide technical assistance and troubleshooting over the phone for clients globally.
- Handle technical inquiries related to telecom, VoIP, networking, and communications.
Required Skills:
- Basic computer hardware and software knowledge.
- Intermediate operating system skills (Windows, Mac, Android, iOS).
- Strong networking abilities.
Competencies:
- Excellent communication skills in English.
- Ability to work flexible shifts, including nights.
- Proficiency in MS Office and CRM tools.
About This Role:
This is an excellent opportunity for professionals looking to develop their technical skills and provide exceptional customer service. We offer a supportive work environment and opportunities for growth and development.
What You'll Need:
- Bachelor's degree in Computer Science, Engineering, or related field.
- Fresher or experienced candidates with BPO and service industry experience preferred.
- Good computer skills and ability to multitask effectively.
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