Automotive Customer Service Specialist

1 day ago


Coimbatore, Tamil Nadu, India beBeeService Full time ₹ 10,00,000 - ₹ 20,00,000
Job Description

We are seeking an experienced Automotive Service Advisor to join our team. The ideal candidate will have a strong understanding of luxury vehicles and excellent communication skills.

The role involves greeting customers, understanding their service needs, and providing accurate estimates and timelines. You will also be responsible for coordinating between customers and the technical team to ensure smooth service delivery.

Key responsibilities include:

  • Providing exceptional customer service and ensuring a positive experience
  • Managing appointments and maintaining accurate service records
  • Promoting additional services and genuine spare parts when appropriate

To be successful in this role, you should have:

  • Minimum 2+ years experience in automotive service advisory or customer service in the automotive industry
  • Good knowledge of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper)
  • Excellent communication and interpersonal skills
  • Organized and solution-oriented approach
  • Passion for automobiles and eagerness to learn

We offer a competitive compensation package and opportunities for professional growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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