Senior Collections Manager
4 days ago
Job Description
We are looking for a highly skilled Senior Collections Manager to lead our collections efforts in South India. As the ideal candidate, you will have a minimum of 10+ years of experience in collections, with a focus on unsecured loans and LAP portfolios.
Key Responsibilities:
- Develop and implement effective collection strategies to optimize recovery rates.
- Lead and train a team of collection agents and executives, ensuring adherence to company policies and regulatory guidelines.
- Manage and oversee the collection activities for the unsecured and LAP portfolios in South India, ensuring timely and effective collection of overdue payments.
- Handle escalated cases and interact directly with customers to negotiate repayment terms.
- Ensure all collection activities comply with applicable laws and regulations, including RBI guidelines.
Required Skills and Qualifications:
- Minimum of 10+ years of experience in collections, with a focus on unsecured loans and LAP.
- Fluency in Kannada is mandatory, and proficiency in other South Indian languages is a plus.
- Prior experience working in South India, with a strong understanding of the local culture and market dynamics.
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