Collection Management Expert
2 weeks ago
VCATCH is a leading organization in the industry, dedicated to delivering exceptional services to its clients.
Job DescriptionWe are seeking an experienced Collection Management Expert to join our team. As a key member of our collections department, you will be responsible for overseeing and managing the collection activities of the company.
Key Responsibilities:- Develop and implement effective collection strategies to optimize cash flow and reduce debt.
- Monitor and analyze collection performance metrics to identify areas for improvement.
- Review and evaluate collection policies and procedures to ensure compliance with industry regulations.
- Train and mentor collection agents to enhance their skills and knowledge.
- Handle escalated customer inquiries and complaints in a professional and timely manner.
- Maintain accurate and up-to-date collection records to ensure transparency and accountability.
- Prepare reports and presentations on collection performance to inform business decisions.
To succeed in this role, you will need:
- A minimum of 1-3 years of experience in collections, preferably in a management or supervisory capacity.
- Proven experience in managing a collection team and developing effective collection strategies.
- Strong knowledge of collection laws and regulations, including compliance requirements.
- Excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
- Ability to analyze data and identify trends to inform business decisions.
- Attention to detail and accuracy, with a focus on maintaining high-quality records and reports.
The estimated annual salary for this role is between $60,000 and $80,000, depending on experience and qualifications.
BenefitsIn addition to a competitive salary, we offer a range of benefits, including:
- A comprehensive health insurance package.
- A generous retirement savings plan.
- Paid time off and holidays.
- Ongoing training and development opportunities.
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