Collection Management Expert

2 weeks ago


Bengaluru, Karnataka, India VCATCH Full time
About VCATCH

VCATCH is a leading organization in the industry, dedicated to delivering exceptional services to its clients.

Job Description

We are seeking an experienced Collection Management Expert to join our team. As a key member of our collections department, you will be responsible for overseeing and managing the collection activities of the company.

Key Responsibilities:
  • Develop and implement effective collection strategies to optimize cash flow and reduce debt.
  • Monitor and analyze collection performance metrics to identify areas for improvement.
  • Review and evaluate collection policies and procedures to ensure compliance with industry regulations.
  • Train and mentor collection agents to enhance their skills and knowledge.
  • Handle escalated customer inquiries and complaints in a professional and timely manner.
  • Maintain accurate and up-to-date collection records to ensure transparency and accountability.
  • Prepare reports and presentations on collection performance to inform business decisions.
Requirements:

To succeed in this role, you will need:

  • A minimum of 1-3 years of experience in collections, preferably in a management or supervisory capacity.
  • Proven experience in managing a collection team and developing effective collection strategies.
  • Strong knowledge of collection laws and regulations, including compliance requirements.
  • Excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
  • Ability to analyze data and identify trends to inform business decisions.
  • Attention to detail and accuracy, with a focus on maintaining high-quality records and reports.
Salary

The estimated annual salary for this role is between $60,000 and $80,000, depending on experience and qualifications.

Benefits

In addition to a competitive salary, we offer a range of benefits, including:

  • A comprehensive health insurance package.
  • A generous retirement savings plan.
  • Paid time off and holidays.
  • Ongoing training and development opportunities.


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