Collection Portfolio Manager
1 day ago
The Collection Portfolio Manager will lead the collections efforts for unsecured loans and LAP portfolios in South India. This role requires a strategic thinker who can develop and implement effective collection strategies, monitor trends, and analyze data to optimize recovery rates.
Key Responsibilities- Develop and implement collection strategies for unsecured loans and LAP portfolios in South India.
- Monitor and analyze collection trends, adjusting strategies to optimize recovery rates.
- Lead, train, and mentor a team of collection agents and executives.
- Manage and oversee the collection activities for the unsecured and LAP portfolios in South India.
- Ensure timely and effective collection of overdue payments, minimizing delinquency rates.
- Handle escalated cases and interact directly with customers to negotiate repayment terms.
- Prepare and present regular reports on collection performance.
To be successful in this role, you will need:
- A minimum of 10+ years of experience in collections, with a focus on unsecured loans and LAP.
- Fluency in Kannada is mandatory; proficiency in other South Indian languages is a plus.
- Prior experience working in South India, with a strong understanding of the local culture and market dynamics.
- A bachelor's degree in finance, business, or a related field. A master's degree or relevant certifications is preferred.
The estimated salary for this role is ₹45 lakhs - ₹60 lakhs per annum, depending on experience and qualifications.
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