OTC Collections Specialist
5 days ago
Explore an exciting opportunity with HCLTech as a skilled Order to Cash Collection/Billing professional. This role is perfect for individuals who can join immediately, willing to relocate to Bangalore, and possess no domestic experience.
About the JOB Role: The Order to Cash Collection/Billing involves various aspects, including cash collection, account management, customer relations, accounts reconciliation, account receivable collection, debt collection forecasting, credit management accounting, and relationship building with customers and internal teams.
Key Responsibilities:
- Collections of all accounts in the portfolio following the defined collection strategy and accountability of aged receivables as per defined metrics/SLAs
- Implementation of credit/account management, ascertainment of payment patterns, and implementation of corrective measures
- Accountability for debt and cash targets achievement on a quarterly/monthly basis
- Full compliance with internal and Sarbox controls
- Communication on open balances and reconciliation of accounts for the portfolio
Requirements:
- Assignment of correct risk categories for portfolios and agreement on payment plans in alignment with Risk team and Collection management
- Correct handling of UMCC according to ICMP guidelines
- Dunning process and handover of insolvent customers/customers unwilling to pay to legal collections
- Service stops/removal stops according to process
- Entry/resolution activities of queries (regarding collection activities) with communication to customers
- Participation in month-end reporting closing activities aligned with ICMP
Salary Details: The estimated salary for this position is around $80,000 - $110,000 per annum, considering the industry standards and location. As a leading technology company, HCLTech offers competitive compensation packages to attract top talent.
Interested candidates should share their profiles with relevant details such as current CTC, expected CTC, notice period, years of experience in Collection/Billing OTC, and overall experience.
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