Strategic Collections Manager

2 weeks ago


Bengaluru, Karnataka, India VCATCH Full time
About the Role

VCATCH is seeking an experienced Collections Manager to oversee and manage our collection activities.

Job Description
  • We are looking for a highly skilled professional with 1-3 years of experience in collections, including managing a team and staying up-to-date on collection laws and regulations.
Responsibilities
  • The successful candidate will be responsible for developing and implementing effective collection strategies, monitoring and analyzing performance metrics, and reviewing and evaluating policies and procedures.
  • They will also train and mentor collection agents, handle escalated customer inquiries, and maintain accurate records.
Requirements
  • This role requires excellent communication and negotiation skills, as well as the ability to analyze data and identify trends.
  • Strong problem-solving and decision-making abilities are also essential, along with the ability to work well under pressure.
Benefits
  • The successful candidate can expect a competitive salary of $85,000 per year, commensurate with experience.
About VCATCH

At VCATCH, we are committed to providing our customers with exceptional service and support. Our team is dedicated to delivering high-quality results and exceeding customer expectations.



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