Operations Team Lead

2 weeks ago

Mysore, Karnataka, India beBeeOperations Full time ₹ 50,00,000 - ₹ 80,00,000
Job Title

We are seeking a skilled and experienced Team Lead Operations to join our team. In this role, you will be responsible for managing a team of professionals to achieve desired results and optimize resource utilization.

The ideal candidate will have a strong background in operations management and excellent leadership skills. You will be responsible for ensuring team member productivity, training, and managerial tasks are completed as per deadline and up to customer satisfaction.

  • Daily workflow management to ensure maximum capacity to the project pool
  • Ensure schedule adherence for self & team
  • Effective operations management by overcoming daily hurdles of absenteeism, erratic workflow, adhoc requests, etc.
  • Constant communication with the US offices through calls and emails
  • Prepare accurate reports & submit timely to the desired recipients
  • Perform random quality checks on volumes processed by the team members
  • Conduct daily meetings with team & provide timely process updates to maintain quality
Required Skills and Qualifications

The following skills and qualifications are required for this role:

  • Graduate or master's with any stream is must
  • Strong oral & written English communications skills with problem solving ability
  • Good networking skills across the organization to get things done
  • Training skills to conduct process, refresher & basic soft skills training
  • Ability to create a challenging, fast paced team-oriented environment
Benefits

This role offers the opportunity to work in a dynamic and fast-paced environment with a chance to grow and develop your career. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.

Others

We offer a competitive compensation package and opportunities for career growth and development. The job requires working in night shifts (USA Shift timing with additional allowances) and on Indian holidays.

If he/she is performing good in the current role, may grow Sr.Team Leader , Assistant Manager or Ops Manager

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