
**Senior Food Operations Manager**
22 hours ago
**About the Role**
We are seeking a highly skilled and experienced Senior Hospitality Manager to join our team. The ideal candidate will have a proven track record of delivering exceptional customer service, managing staff effectively, and maintaining high standards of safety and hygiene.
- **Key Responsibilities:**
- Ensure that all food operations meet customer expectations and Sodexo India standards.
- Manage menu recipes rotation for breakfast, lunch, snacks, dinner, and special events.
- Develop new ideas for promotions, festivals, and other special events.
- Plan the pre-preparation area to ensure that items are processed according to recipes.
- Consistently maintain standards of quality, cost, presentation, and flavor of foods.
**Operational Ownership:**
The successful candidate will be responsible for operational ownership of all QMHSE and H&FS processes, including ensuring timely communication of all possible on-site hazards to the concerned department.
**Organic Growth and Profitability:**
They will also be responsible for ensuring organic growth of sales and sites by developing and promoting service excellence, retail offers, and value-added offers.
**Cash and Debtors Management:**
Accurate control, handover, and deposition of cash, as well as maintaining specified cash control documents, is also a key responsibility.
**People Management and Training:**
The ideal candidate will manage the on-site team, including cooks, MPWs, stewards, cashiers, and Stores assistants, while ensuring implementation of HR processes and staff welfare activities.
**Communication and Client Retention:**
Staying in close communication with clients regarding services, additional business, new initiatives, and hygiene is essential.
**Qualifications and Skills:**
Applicants must have an IHM pass out with 10 years of work experience and strong skills in business acumen, commitment to quality, financial and budgeting skills, sound written and verbal communication, and strong interpersonal skills.
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