Food Service Team Leader

2 days ago

Kollam, Kerala, India beBeeLeadership Full time ₹ 50,00,000 - ₹ 80,00,000

As a Relationship Manager, you will lead and oversee a frontline Partner team of food service associates. You must coordinate various tasks related to food production planning, engineering, and front-of-house services while ensuring all activities comply with Health & Safety and Food Safety regulations.

Your primary goal is to facilitate the efficient organization of the contract, aligning with contractual terms and conditions. Focus on enhancing the overall customer experience through effective management and service delivery.

Roles & Responsibilities
  • Promote a positive work culture and ensure punctual delivery of high-quality service.
  • Prioritize client retention and exhibit a passionate commitment to delivering quality service to both clients and employees.
  • Collaborate effectively within a team and demonstrate initiative when working independently.
  • Engage with a diverse range of people through excellent communication skills.
  • Adhere to legislation and follow rules and regulations outlined in the client handbook.
  • Manage vendor rotations and plan operations for assigned clients.
Key Skills and Qualifications
  • Demonstrated experience in the food industry, with a solid understanding of operations and customer service.
  • Proactive and self-motivated, with a strong work ethic, integrity, and the ability to make independent decisions.
  • Resilient under pressure, capable of meeting deadlines and handling challenges effectively.
  • Adaptable and team-oriented, willing to take on diverse responsibilities to support business objectives.
  • Exceptional communication skills, both written and verbal, to interact with stakeholders at all levels.
  • Strong interpersonal abilities, fostering collaboration and teamwork.
  • Expertise in food service, technology, and people management, ensuring smooth operations.
  • Results-driven with a sense of accountability, focused on achieving business goals.
  • Proven leadership experience, successfully managing teams in dynamic environments.
  • Knowledge of HSEQ standards, with a Basic Food Hygiene certification.
  • Financial acumen and proficiency in relevant applications, ensuring operational efficiency.
  • Agile and adaptable, thriving in fast-paced and evolving work environments.
  • Minimum 3 years of industry experience, with a Graduate/Diploma in Hotel Management.
  • Availability for a 6-day workweek, with a willingness to travel within city limits as needed.
A Message from Our CEO

We're not just in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary corporate cafeterias into places of pure delight. If this vision resonates with you, join us in our mission to spread joy and happiness in a world weighed down by stress and pressure.

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