Customer Support Associate

1 month ago


Hyderabad, Telangana, India Diebold Nixdorf Full time

At Diebold Nixdorf, we are committed to providing exceptional customer experiences. As a Customer Support Associate - IT Help Desk, you will play a vital role in delivering proactive user support services to our customers.

We are looking for a skilled professional to join our team and contribute to the success of our organization. The successful candidate will be responsible for diagnosing and resolving hardware and software issues, performing software distribution, creating and updating tickets to reflect changes, and working with customers to ensure appropriate levels of engagement and communication.

To achieve this goal, you will use available tools and resources, including remote tools, to accomplish tasks. If you have a passion for problem-solving, excellent communication skills, and a willingness to learn, we encourage you to apply for this exciting opportunity.

The estimated salary for this position is around $55,000 per year, depending on location and experience. This figure is based on national averages and industry standards.

We offer a range of benefits, including comprehensive health insurance, retirement plans, and opportunities for career growth and development. Join our team and be part of an organization that values innovation, teamwork, and customer satisfaction.



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