IT Service Excellence Lead

Job Title: IT Service Excellence LeadJoin Hapag-Lloyd, a leading liner shipping company, as an IT Service Excellence Lead. This role is responsible for designing, streamlining, and enforcing standard IT processes across internal and external IT delivery units.Responsibilities:Own core ITIL processes and work with the team to create and/or redesign processes,...

Job Title: IT Service Excellence LeadAbout the Role:We are seeking an IT Service Excellence Lead to join our team at Hapag-Lloyd. As an IT Service Excellence Lead, you will be responsible for owning core ITIL processes, creating and/or redesigning processes, communicating them effectively, and training the organization. You will also track performance,...

Job Title: IT Service Excellence LeadJob Summary:Hapag-Lloyd is seeking an experienced IT Service Excellence Lead to join our global IT operations team. As a key member of our IT organization, you will be responsible for designing, implementing, and maintaining IT service management processes that align with industry best practices.About the Role:As an IT...

Senior Manager - IT Service Excellence LeadAs the IT Service Excellence Lead, you will be responsible for creating and/or redesigning ITIL processes, communicating them effectively, and training the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business needs.Help to recruit...

Job DescriptionAt Hapag-Lloyd AG, we are seeking an experienced IT Service Excellence Lead to join our team. As a key member of our IT organization, you will play a crucial role in designing, implementing, and managing our IT service management capabilities.About the JobWe are a leading liner shipping company with a fleet of 264 modern container ships and a...

IT Service Excellence LeadAbout Hapag-LloydAs a leading liner shipping company, Hapag-Lloyd has a significant presence in the global market. With a fleet of 264 modern container ships, we provide fast and reliable connections between more than 600 ports worldwide.Our IT TeamWe are a dynamic IT organization with a focus on innovation and digitalization. Our...

About Hapag-LloydHapag-Lloyd is a leading global container shipping company, renowned for its modern fleet and exceptional service excellence. Our team of experts is dedicated to delivering innovative and reliable solutions for our customers.Job SummaryWe are seeking a highly skilled IT Service Excellence Manager to lead our IT Service Management team. As a...

Hapag-Lloyd AG is seeking a Senior Manager - Service Excellence Lead to join its team. As the owner of core ITIL processes, you will create and/or redesign processes, communicate them effectively, and train the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business...

IT Service Management Process OwnerThe ideal candidate will be responsible for creating and/or redesigning processes, communicating them effectively and training the organization, tracking performance, reporting on process quality and driving continuous improvement in IT service management. The role requires understanding and analysing the current ITSM state...

About Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. The company has around 13,000 employees and offices in over 100 countries.Job SummaryWe are seeking an experienced IT Service Excellence Senior Manager to join our team. As the owner of core ITIL...

We are seeking a seasoned Service Delivery Excellence Lead to drive the execution and delivery of our telecom operations. The ideal candidate should have a proven track record in managing large-scale service delivery functions, exceptional leadership skills, and an ability to drive efficiency and customer satisfaction.Job OverviewThe Service Delivery...

IT Service Excellence LeadHapag-Lloyd AG is seeking a highly skilled IT Service Excellence Lead to join our team. As a key member of our IT organization, you will be responsible for designing, streamlining, and enforcing standard IT processes based on ITIL best practices.Key Responsibilities:Develop and implement ITIL processes to ensure alignment with...

Job Role: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to play a critical role in driving efficiency, productivity, and continuous improvement within our IT Service Center and broader IT organization.This role is pivotal in identifying and implementing process optimization and...

Key ResponsibilitiesAs a BPO Team Lead at NTT DATA Services, you will be responsible for supervising a team to ensure the highest quality of service is provided to clients. This includes monitoring team performance, reporting results and issues to higher-level leadership, and assisting team members with escalated client or account issues.You will also be...

About Hapag-LloydHapag-Lloyd is a world-leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. We have around 13,000 employees and offices in over 100 countries. Our company has a container capacity of 11.9 million TEU, including one of the largest and most modern fleets of reefer containers...

Job Title: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to join our team. This is a critical role that requires a strong understanding of process optimization and automation, as well as excellent communication and collaboration skills.Key Responsibilities:Develop and implement process...

Job Title: Team Lead - Sales ExcellenceJob Description:We are seeking an experienced Team Lead to join our sales team. As a Team Lead, you will be responsible for leading a team of sales professionals, driving sales performance, and ensuring excellent customer service.The ideal candidate will have a minimum of 6 months of experience as a Team Lead in a BPO...

Job Title: Process Excellence LeadAbout the Role:We are seeking a dynamic and experienced Process Excellence Lead to join our team at 2coms. This individual will be responsible for driving process excellence initiatives and leading improvement projects across various accounts.Key Responsibilities:Support process excellence initiatives and lead improvement...

Job Title: Process Excellence LeadWe are seeking a highly skilled Process Excellence Lead to drive process improvement initiatives and lead transformational projects in a complex, fast-paced environment. This role offers a unique opportunity to support and drive process excellence initiatives, aligned with one or more DOP accounts.Key...

We are seeking a dynamic and experienced Process Excellence Lead to join our client team in an Individual Contributor role, aligned with one or more DOP accounts. This position offers a unique opportunity to support and drive process excellence initiatives in a complex, fast-paced environment.Key Responsibilities:Support process excellence initiatives and...