Service Excellence Specialist
1 month ago
At People First Consultants, we are seeking a highly skilled Service Excellence Specialist to join our team. This is a critical role that requires a strong understanding of process optimization and automation, as well as excellent communication and collaboration skills.
Key Responsibilities:- Develop and implement process optimization and automation initiatives to improve efficiency and reduce manual efforts across the IT Service Center and delivery teams.
- Collaborate with the IT Transformation Office and Emerging Technologies & Enterprise Architecture teams to identify training and upskilling needs for staff.
- Develop and maintain a comprehensive efficiency and productivity roadmap, outlining key initiatives and milestones to achieve desired savings impact and outcomes.
- Provide expert advisory services to support services teams, enabling them to operate in the most cost-effective manner while maintaining high service quality and operational efficiency.
- Identify opportunities to reinvest savings from efficiency gains into automation and innovation streams, proposing and implementing projects that leverage these savings to further enhance IT capabilities and service delivery.
- Strong understanding of process optimization and automation principles and practices.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Ability to analyze complex problems and develop creative solutions.
- Strong analytical and problem-solving skills, with the ability to collect and analyze data to inform decision-making.
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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Service Excellence Specialist
4 weeks ago
Chennai, Tamil Nadu, India People First Consultants Full timeJob Role: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to play a critical role in driving efficiency, productivity, and continuous improvement within our IT Service Center and broader IT organization.This role is pivotal in identifying and implementing process optimization and...
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Career Excellence Specialist
2 weeks ago
Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full timeJob HighlightsJob Title: Career Excellence SpecialistJob Summary: At Cynosure Corporate Solutions, we are seeking a highly skilled Career Excellence Specialist to join our team. The ideal candidate will have a strong background in human resources and recruitment, with excellent communication and interpersonal skills.Key ResponsibilitiesMajor...
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Financial Modeling Specialist
3 weeks ago
Chennai, Tamil Nadu, India Aionion Investment Service private service Full timeAt Aionion Investment Service private service, we are seeking a skilled Financial Modeling Specialist to join our team. The successful candidate will be responsible for conducting comprehensive financial analysis of publicly traded companies, including financial statement analysis and financial modeling. They will also collaborate with the portfolio manager...
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Medical Liaison Specialist
5 days ago
Chennai, Tamil Nadu, India Aionion Investment Service private service Full timeJob SummaryWe are seeking a skilled Medical Liaison Specialist to join our team at Aionion Investment Service. In this role, you will be responsible for providing key stakeholders with information on the latest products and drugs in the medical field.About the RoleProviding product information to medical professionals, including doctors and...
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Chennai, Tamil Nadu, India WELLS FARGO BANK Full timeJob Title: Marketing SpecialistWe are seeking a skilled Marketing Specialist to join our team at {company}. The successful candidate will be responsible for developing and executing marketing strategies that drive business growth and revenue.Main Responsibilities:Develop and implement marketing campaigns across various channelsConduct market research and...
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Delivery Excellence Specialist
2 weeks ago
Chennai, Tamil Nadu, India Capgemini Full timeDelivery Excellence SpecialistCapgemini is seeking a highly skilled Delivery Excellence Specialist to join our team. In this role, you will be responsible for designing and developing value-generating roadmaps to deliver business impact and productivity by leveraging process expertise, technology offerings, and Lean Six Sigma.Main ResponsibilitiesDesign and...
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Technical Service Specialist
2 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeAt Saaki Argus & Averil Consulting, we are seeking a skilled Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for designing and updating training modules and curricula for electric vehicle service and maintenance.The ideal candidate will have a strong understanding of electric vehicle fundamentals,...
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Service Desk Specialist
2 weeks ago
Chennai, Tamil Nadu, India Bahwan Cybertek Group Full timeJob SummaryWe are seeking a highly skilled Service Desk Specialist to join our team at Bahwan Cybertek Group. As a Service Desk Specialist, you will be responsible for monitoring and resolving technical issues in a timely and efficient manner.Key ResponsibilitiesMonitor and respond to technical alerts and incidentsInitiate bridge calls and involve...
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IT Service Delivery Specialist
2 weeks ago
Chennai, Tamil Nadu, India HTC Global Services Full timeAbout the Role:At HTC Global Services, we are seeking a skilled IT Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing top-notch support to our clients, ensuring their IT needs are met efficiently and effectively. Your primary goal will be to deliver exceptional service, resolve issues promptly, and...
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Network Infrastructure Specialist
2 weeks ago
Chennai, Tamil Nadu, India Aionion Investment Service private service Full timeKey Responsibilities:We are seeking a skilled Network Infrastructure Specialist to design, implement, and manage our network solutions with a strong focus on Google Cloud technologies.This role involves collaborating with cross-functional teams to define networking requirements and ensuring alignment with business objectives.As a Network Infrastructure...
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IT Service Excellence Manager
2 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd AG Full timeJob DescriptionAt Hapag-Lloyd AG, we are seeking an experienced IT Service Excellence Lead to join our team. As a key member of our IT organization, you will play a crucial role in designing, implementing, and managing our IT service management capabilities.About the JobWe are a leading liner shipping company with a fleet of 264 modern container ships and a...
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Service Desk Specialist
4 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeTata Consultancy Services is seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our customers, resolving technical issues, and ensuring timely resolution or escalation of incidents.Key Responsibilities:Provide technical support to customers via phone, email, or...
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Quality Assurance Specialist
3 days ago
Chennai, Tamil Nadu, India Guidehouse Full timeJob OverviewGuidehouse is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality of coding services for our clients.About the RoleThis is a unique opportunity to work with a talented team of professionals who are passionate about delivering...
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IT Service Excellence Manager
3 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd Full timeAbout Hapag-LloydHapag-Lloyd is a leading global container shipping company, renowned for its modern fleet and exceptional service excellence. Our team of experts is dedicated to delivering innovative and reliable solutions for our customers.Job SummaryWe are seeking a highly skilled IT Service Excellence Manager to lead our IT Service Management team. As a...
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Customer Service Specialist
5 days ago
Chennai, Tamil Nadu, India Endoor Sales And Service Full timeAbout Endoor Sales And ServiceWe are an authorized dealer of Tata Pravesh in Nanganallur, Chennai.Job SummaryThis role is responsible for product demos to walk-in customers and ensuring a smooth sales experience.Key ResponsibilitiesConduct product demonstrations to potential customersCreate quotes for customer inquiriesProcess billing efficientlyMaintain the...
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IT Service Excellence Leader
3 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd AG Full timeIT Service Excellence LeadAbout Hapag-LloydAs a leading liner shipping company, Hapag-Lloyd has a significant presence in the global market. With a fleet of 264 modern container ships, we provide fast and reliable connections between more than 600 ports worldwide.Our IT TeamWe are a dynamic IT organization with a focus on innovation and digitalization. Our...
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IT Service Excellence Lead
4 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd AG Full timeIT Service Excellence LeadHapag-Lloyd AG is seeking a highly skilled IT Service Excellence Lead to join our team. As a key member of our IT organization, you will be responsible for designing, streamlining, and enforcing standard IT processes based on ITIL best practices across internal and external IT delivery units.Key Responsibilities:Own core ITIL...
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IT Service Delivery Specialist
3 weeks ago
Chennai, Tamil Nadu, India VIBRANT STAFFING SOLUTIONS PVT LTD Full timeRole Overview:As an IT Service Delivery Specialist at VIBRANT STAFFING SOLUTIONS PVT LTD, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to provide technical support and maintain the IT infrastructure.Key Responsibilities:Provide technical expertise in IT service managementMaintain and...
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IT Service Excellence Lead
1 month ago
Chennai, Tamil Nadu, India Hapag-Lloyd Full timeJob Title: IT Service Excellence LeadJoin Hapag-Lloyd, a leading liner shipping company, as an IT Service Excellence Lead. This role is responsible for designing, streamlining, and enforcing standard IT processes across internal and external IT delivery units.Responsibilities:Own core ITIL processes and work with the team to create and/or redesign processes,...
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Technical Specialist
3 weeks ago
Chennai, Tamil Nadu, India Verifitech Services - India Full timeAbout the Role:We are seeking a highly skilled Technical Specialist - Platform Excellence to join our team at Verifitech Services - India.Key Responsibilities:Platform Maintenance: Own the background verification platform, ensuring regular maintenance, updates, and troubleshooting for optimal performance.Data Management: Oversee the collection, storage, and...