IT Service Excellence Leader

Company OverviewCapgemini is a global leader in consulting, technology services, and digital transformation.About the RoleWe are seeking an experienced Strategic Operations Excellence Leader to join our team. As a key member of our operations group, you will be responsible for driving process improvements and leading initiatives to enhance business...

About the Role:Ciklum is seeking a talented and experienced Java Center of Excellence Leader to join our team in India.As a Java Center of Excellence Leader, you will be part of a cross-functional development team engineering experiences of tomorrow. You will be responsible for leading a highly capable Java CoE team to rapid growth, setting up the...

About the Role:Ciklum is seeking a talented and experienced Java Center of Excellence Leader to join our team in India.As a Java Center of Excellence Leader, you will be part of a cross-functional development team engineering experiences of tomorrow. You will be responsible for setting up the foundations of the CoE, defining strategy and direction with...

About the Role544 FLSmidth Private Limited is embarking on a mission to drive sustainable future solutions in mining. We are seeking a talented Service Delivery Leader to join our team and play a pivotal role in shaping our service management framework.Key ResponsibilitiesDesign and implement a service performance management framework tailored to the needs...

Air Logistics Customer Care Team LeaderChallenging RoleJoin our team and take on the challenge of leading our Air Logistics customer care team to deliver exceptional service to our clients.We are seeking a highly motivated and experienced professional to lead our customer care team and drive sales activities to ensure customer satisfaction and retention.Key...

About CiklumCiklum is a custom product engineering company that supports multinational organizations and scaling startups to solve complex business challenges.About the RoleWe are looking for a Java Center of Excellence (CoE) Leader to join our team in India.ResponsibilitiesDevelop and execute the Java CoE technical strategyBuild and grow a strong global...

IT Service Management Process OwnerThe ideal candidate will be responsible for creating and/or redesigning processes, communicating them effectively and training the organization, tracking performance, reporting on process quality and driving continuous improvement in IT service management. The role requires understanding and analysing the current ITSM state...

About This RoleWe are seeking a highly skilled Vice President, Client Service I to join our Middle Office team in Pune, MH. As a key member of our team, you will be responsible for managing requirements gathering, testing, and collaboration with technology on high-priority projects.Main ResponsibilitiesReview process and data requirements for account...

About the Role:We are seeking a talented and experienced Java Center of Excellence Leader to join our team at Ciklum. As a key member of our cross-functional development team, you will be responsible for leading a highly capable Java CoE team to rapid growth and setting up the foundations of the CoE, defining strategy and direction with autonomy and...

Job Role: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to play a critical role in driving efficiency, productivity, and continuous improvement within our IT Service Center and broader IT organization.This role is pivotal in identifying and implementing process optimization and...

Job DescriptionAt Hapag-Lloyd AG, we are seeking an experienced IT Service Excellence Lead to join our team. As a key member of our IT organization, you will play a crucial role in designing, implementing, and managing our IT service management capabilities.About the JobWe are a leading liner shipping company with a fleet of 264 modern container ships and a...

Job Title: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to join our team. This is a critical role that requires a strong understanding of process optimization and automation, as well as excellent communication and collaboration skills.Key Responsibilities:Develop and implement process...

About Hapag-LloydHapag-Lloyd is a leading global container shipping company, renowned for its modern fleet and exceptional service excellence. Our team of experts is dedicated to delivering innovative and reliable solutions for our customers.Job SummaryWe are seeking a highly skilled IT Service Excellence Manager to lead our IT Service Management team. As a...

Senior Manager - IT Service Excellence LeadAs the IT Service Excellence Lead, you will be responsible for creating and/or redesigning ITIL processes, communicating them effectively, and training the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business needs.Help to recruit...

IT Service Excellence LeadHapag-Lloyd AG is seeking a highly skilled IT Service Excellence Lead to join our team. As a key member of our IT organization, you will be responsible for designing, streamlining, and enforcing standard IT processes based on ITIL best practices across internal and external IT delivery units.Key Responsibilities:Own core ITIL...

Job Title: IT Service Excellence LeadJoin Hapag-Lloyd, a leading liner shipping company, as an IT Service Excellence Lead. This role is responsible for designing, streamlining, and enforcing standard IT processes across internal and external IT delivery units.Responsibilities:Own core ITIL processes and work with the team to create and/or redesign processes,...

Job DescriptionWe are seeking a seasoned Team Leader for Customer Service Operations to lead our BPO team in Chennai. Key Responsibilities:Drive team performance and ensure excellent customer experience.Manage day-to-day operations and team KPIs.Develop and implement strategies to enhance customer satisfaction.Collaborate with cross-functional teams to...

Job Title: Senior Executive SalesJob Description:At Service Care Private Limited, we are seeking an experienced Senior Executive Sales professional to join our team. The successful candidate will be responsible for preparing cost estimates and offers, handling enquiries, coordinating intercompany activities, and overseeing project order coordination.Key...

Job Title: IT Service Excellence LeadAbout the Role:We are seeking an IT Service Excellence Lead to join our team at Hapag-Lloyd. As an IT Service Excellence Lead, you will be responsible for owning core ITIL processes, creating and/or redesigning processes, communicating them effectively, and training the organization. You will also track performance,...

Job OverviewA senior role for a Service Manager or similar position in the Printing and Packaging Industry with 7 to 10 years of experience, requiring a full-Time commitment in Chennai.Key Qualifications and Skills:Team BuildingDecision-MakingConflict ManagementEvaluation & AssessmentProblem SolvingTroubleshootingTechnical DrawingSchematicsResponsibilities...