IT Service Excellence Lead Opportunity

Job Title: IT Service Excellence LeadJoin Hapag-Lloyd, a leading liner shipping company, as an IT Service Excellence Lead. This role is responsible for designing, streamlining, and enforcing standard IT processes across internal and external IT delivery units.Responsibilities:Own core ITIL processes and work with the team to create and/or redesign processes,...

IT Service Excellence LeadHapag-Lloyd AG is seeking a highly skilled IT Service Excellence Lead to join our team. As a key member of our IT organization, you will be responsible for designing, streamlining, and enforcing standard IT processes based on ITIL best practices across internal and external IT delivery units.Key Responsibilities:Own core ITIL...

Job DescriptionAt Hapag-Lloyd AG, we are seeking an experienced IT Service Excellence Lead to join our team. As a key member of our IT organization, you will play a crucial role in designing, implementing, and managing our IT service management capabilities.About the JobWe are a leading liner shipping company with a fleet of 264 modern container ships and a...

Job Title: IT Service Excellence LeadJob Summary:Hapag-Lloyd is seeking an experienced IT Service Excellence Lead to join our global IT operations team. As a key member of our IT organization, you will be responsible for designing, implementing, and maintaining IT service management processes that align with industry best practices.About the Role:As an IT...

Job Title: Senior Manager - Service ExcellenceHapag-Lloyd is seeking a Senior Manager - Service Excellence to lead our IT Service Management team. As a key member of our organization, you will be responsible for creating and implementing ITIL processes, communicating them effectively, and training the organization.Responsibilities:Recruit and build a team of...

IT Service Excellence LeadAbout Hapag-LloydAs a leading liner shipping company, Hapag-Lloyd has a significant presence in the global market. With a fleet of 264 modern container ships, we provide fast and reliable connections between more than 600 ports worldwide.Our IT TeamWe are a dynamic IT organization with a focus on innovation and digitalization. Our...

IT Service Excellence LeadHapag-Lloyd AG is seeking a highly skilled IT Service Excellence Lead to join our team. As a key member of our IT organization, you will be responsible for designing, streamlining, and enforcing standard IT processes based on ITIL best practices.Key Responsibilities:Develop and implement ITIL processes to ensure alignment with...

Job Role: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to play a critical role in driving efficiency, productivity, and continuous improvement within our IT Service Center and broader IT organization.This role is pivotal in identifying and implementing process optimization and...

Senior Manager - IT Service Excellence LeadAs the IT Service Excellence Lead, you will be responsible for creating and/or redesigning ITIL processes, communicating them effectively, and training the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business needs.Help to recruit...

About Hapag-LloydHapag-Lloyd is a leading global container shipping company, renowned for its modern fleet and exceptional service excellence. Our team of experts is dedicated to delivering innovative and reliable solutions for our customers.Job SummaryWe are seeking a highly skilled IT Service Excellence Manager to lead our IT Service Management team. As a...

Hapag-Lloyd AG is seeking a Senior Manager - Service Excellence Lead to join its team. As the owner of core ITIL processes, you will create and/or redesign processes, communicate them effectively, and train the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business...

Job Title: Service Excellence SpecialistAt People First Consultants, we are seeking a highly skilled Service Excellence Specialist to join our team. This is a critical role that requires a strong understanding of process optimization and automation, as well as excellent communication and collaboration skills.Key Responsibilities:Develop and implement process...

We are seeking a dynamic and experienced Process Excellence Lead to join our client team in an Individual Contributor role, aligned with one or more DOP accounts. This position offers a unique opportunity to support and drive process excellence initiatives in a complex, fast-paced environment.Key Responsibilities:Support process excellence initiatives and...

IT Service Management Process OwnerThe ideal candidate will be responsible for creating and/or redesigning processes, communicating them effectively and training the organization, tracking performance, reporting on process quality and driving continuous improvement in IT service management. The role requires understanding and analysing the current ITSM state...

Job Title: Process Excellence LeadWe are seeking a highly skilled Process Excellence Lead to drive process improvement initiatives and lead transformational projects in a complex, fast-paced environment. This role offers a unique opportunity to support and drive process excellence initiatives, aligned with one or more DOP accounts.Key...

About Hapag-LloydHapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. The company has around 13,000 employees and offices in over 100 countries.Job SummaryWe are seeking an experienced IT Service Excellence Senior Manager to join our team. As the owner of core ITIL...

Job Title: Process Excellence LeadAbout the Role:We are seeking a dynamic and experienced Process Excellence Lead to join our team at 2coms. This individual will be responsible for driving process excellence initiatives and leading improvement projects across various accounts.Key Responsibilities:Support process excellence initiatives and lead improvement...

We are seeking a highly skilled Process Excellence Lead to support and drive process excellence initiatives in a complex, fast-paced environment at 2coms.Key Responsibilities:Support process excellence initiatives and lead improvement projects to ensure efficiency and effectiveness in business processes.Benchmark and deploy best practices across accounts to...

Job Title: Quality AnalystAbout the Role:We are seeking a highly skilled and experienced Quality Analyst to join our team at 2coms. As a Quality Analyst, you will play a critical role in driving process excellence initiatives and leading improvement projects.Key Responsibilities:Support process excellence initiatives and lead improvement projects to drive...

Key ResponsibilitiesAs a BPO Team Lead at NTT DATA Services, you will be responsible for supervising a team to ensure the highest quality of service is provided to clients. This includes monitoring team performance, reporting results and issues to higher-level leadership, and assisting team members with escalated client or account issues.You will also be...