Senior Manager
4 weeks ago
About Hapag-Lloyd
Hapag-Lloyd is a leading liner shipping company with a fleet of modern container ships and a total transport capacity of 11.9 million TEU. The company has around 13,000 employees and offices in over 100 countries.
Job Summary
We are seeking an experienced IT Service Excellence Senior Manager to join our team. As the owner of core ITIL processes, you will be responsible for creating and/or redesigning processes, communicating them effectively, and training the organization. You will work across all functional areas within IT to ensure processes are implemented, followed, and aligned with business needs.
Responsibilities
- Help to recruit and build a team of internal ITIL Process experts
- Lead and grow your team (performance management, personal development, coaching, project/task distribution)
- Understand and analyze the current ITSM state and define vision and strategy for ITSM at Hapag Lloyd
- Implement the defined ITSM strategy, following an iterative approach
- Work closely with technical teams and interfaces on topics such as service reviews and Process KPIs
- Develop and optimize established processes, help with automation and digitalization of services, and promote innovative ITSM enablement technology strategies
- Ensure IT vendors are well-trained on and comply with ITSM standards and practices
- Iteratively improve technical and organizational processes and cross-collaboration
- Manage projects at an operational and strategic level
Requirements
- Hold a university degree in IT and/or relevant professional experience in the IT sector
- Several years of experience in IT Service Management in an ITIL-driven corporate environment
- Advanced ITIL certification (ITIL v4 Managing Professional or ITIL v3 Expert)
- Experience with IT Service Management Platforms (Jira and/or ServiceNow)
- At least 3 years of experience in a leadership role, managing direct reports
Contact Person
Sunaimalar Arunjunaiselvam HR Talent Acquisition Manager
-
Senior IT Operations Manager
3 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeJob Title: Senior IT Operations ManagerOverview:Sisco Jobs is seeking a skilled Senior IT Operations Manager to lead our IT department in delivering high-quality services. The ideal candidate will have 1-3 years of experience in IT operations and a strong understanding of IT service delivery.Responsibilities:* Manage and mentor team members to ensure high...
-
Senior Manager
1 month ago
Chennai, Tamil Nadu, India TENNECO Full timeJob Title: Senior ManagerJob Summary:We are seeking a highly skilled Senior Manager to lead our Engine Components Sales team. The successful candidate will be responsible for building and maintaining relationships with key customers, driving business growth, and achieving sales targets.Key Responsibilities:• Develop and execute sales strategies to drive...
-
Senior Contract Manager
3 weeks ago
Chennai, Tamil Nadu, India Wood Full timeJob DescriptionWe are seeking a highly skilled Senior Contract Manager to join our team at Wood.The successful candidate will be responsible for the accomplishment of all delegated duties by the Senior Manager – Procurement.They will work closely with the Senior Manager – Procurement to ensure the governance and compliance of the combined operations of...
-
Senior Manager Lead
2 weeks ago
Chennai, Tamil Nadu, India exl Full timeJob Title: Senior Manager LeadRole Summary:We are seeking a Senior Manager Lead to join our EXL team, responsible for leading technology/business initiatives and deliverables tracking. This role involves discussions with key stakeholders and product owners, assembling a core team to translate business requirements into solutions, and reviewing technology...
-
Senior Wealth Manager
4 weeks ago
Chennai, Tamil Nadu, India ConsultBae India Private limited Full timeJob Title: Senior Wealth ManagerAt ConsultBae India Private Limited, we are seeking a highly skilled Senior Wealth Manager to join our team. As a Senior Wealth Manager, you will be responsible for building and maintaining strong relationships with high net worth clients, providing them with expert financial advice and personalized wealth management...
-
Senior IT Operations Manager
3 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeJob SummarySisco Jobs is seeking a highly skilled Senior IT Operations Manager to oversee the day-to-day operations of our IT department. As a key member of our team, you will be responsible for managing team members, ensuring high performance and productivity, and collaborating with senior management to develop strategies for improving efficiency and...
-
Senior Manager
1 month ago
Chennai, Tamil Nadu, India STAFFIAA Full timeJob Role: Senior ManagerWe are seeking a highly motivated and results-driven Senior Manager to join our dynamic team at STAFFIAA. The primary responsibility of this role is to promote Loan Against Property (LAP) and Home Loan products to potential customers.The ideal candidate should have excellent communication skills, a strong sales aptitude, and a...
-
Senior Finance Manager
1 month ago
Chennai, Tamil Nadu, India Hiringlabs Business Solutions Full timeJob Title: Senior Finance ManagerHiringlabs Business Solutions is seeking a highly skilled Senior Finance Manager to join our team. As a key member of our finance department, you will be responsible for leading our financial operations and ensuring the company's financial health.Key Responsibilities:Develop and implement financial strategies to drive...
-
Senior Build Manager
3 weeks ago
Chennai, Tamil Nadu, India Encora Inc. Full timeJob Title: Senior Build ManagerJob Summary:Encora is seeking a skilled Senior Build Manager to join our team. As a Senior Build Manager at Encora, you will be responsible for creating, maintaining, and supporting CI/CD pipelines based on Azure DevOps. You will also create and support development tools for .NET developers working on projects like FUX and...
-
Senior Account Manager
4 weeks ago
Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full timeAbout Us: Saaki Argus & Averil Consulting is a leading Beverage Manufacturing company seeking a highly skilled Senior Account Manager to join our team.Job Summary: We are looking for a results-driven Senior Account Manager to manage and nurture relationships with key institutional clients across PAN India, ensuring high customer satisfaction.Key...
-
Senior IT Operations Manager
3 weeks ago
Chennai, Tamil Nadu, India Sisco Jobs Full timeSisco Jobs is seeking a highly skilled Senior IT Operations Manager to lead our IT department in the successful delivery of IT services. Key responsibilities include managing and mentoring team members, collaborating with senior management to develop strategies for improving efficiency and productivity, and overseeing the delivery of IT projects and...
-
Senior HR Manager
4 weeks ago
Chennai, Tamil Nadu, India ProVentus Full timeSenior HR ManagerWe are seeking a highly skilled Senior HR Manager to lead our Human Resources department at ProVentus.Key ResponsibilitiesDevelop and implement HR strategies to drive business growth and improve employee engagementDesign and administer compensation and benefits programs that attract and retain top talentCollaborate with management to develop...
-
Senior Finance Manager
4 weeks ago
Chennai, Tamil Nadu, India Hiringlabs Business Solutions Full timeJob Description**Job Title:** Senior Finance Manager**Job Summary:** We are seeking a highly skilled and experienced Senior Finance Manager to join our team at Hiringlabs Business Solutions. The successful candidate will be responsible for leading our finance function, providing strategic financial guidance, and ensuring the financial health and stability of...
-
Senior IT Operations Manager
4 weeks ago
Chennai, Tamil Nadu, India Riverforest Connections Private Limited Full timeJob Title: Senior IT Operations ManagerJob Summary:We are seeking a highly skilled Senior IT Operations Manager to join our team at Riverforest Connections Private Limited. The successful candidate will be responsible for managing day-to-day activities related to Microsoft Office 365 and IT infrastructure assets.Key Responsibilities:Office 365 user...
-
Senior Construction Manager
2 weeks ago
Chennai, Tamil Nadu, India GP Homes Pvt Ltd Full timeJob Title: Senior Construction ManagerAbout the Role:GP Homes Pvt Ltd is seeking an experienced Senior Construction Manager to oversee the execution of residential apartment projects. Key Responsibilities:Manage construction projects from start to finish.Supervise construction site staff and subcontractors.Coordinate with clients and other...
-
Senior Account Manager
2 weeks ago
Chennai, Tamil Nadu, India dentsu Full timeJob Title: Senior Account Manager - ProgrammaticJob Responsibilities:We are looking for a highly skilled Senior Account Manager to lead our programmatic advertising efforts. The ideal candidate will have extensive experience in managing end-to-end campaigns on Dv360, TTD, and other DSPs.Key Responsibilities:Develop and execute programmatic advertising...
-
Senior Financial Manager
2 weeks ago
Chennai, Tamil Nadu, India GOOD FIVE YES JOB CONSULTANCY Full timeSenior Financial Manager Job SummaryWe're seeking an experienced Senior Financial Manager to oversee our financial operations. This key role will be responsible for managing financial transactions, ensuring compliance, and driving financial growth.Key Responsibilities:Oversee the reconciliation of all accounts, ensuring accuracy and complianceManage and...
-
Senior Operations Manager
4 weeks ago
Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full timeSenior Operations Manager Job DescriptionWe are seeking an experienced Senior Operations Manager to join our team in Chennai. The Senior Ops Manager is accountable for the overall direction and operations of our Chennai site, creating a culture of customer obsession, high performance, and high-quality throughput.Key Responsibilities:Set the vision,...
-
Senior Manager MIS
4 weeks ago
Chennai, Tamil Nadu, India Chargeback Gurus Fintech Private Limited Full timeJob Title: Senior Manager MISAbout the Role:We are seeking a highly skilled Senior Manager MIS to join our team at Chargeback Gurus Fintech Private Limited. As a Senior Manager MIS, you will be responsible for analyzing, designing, and implementing efficient business processes while overseeing data management and reporting.Key Responsibilities:- Manage a...
-
Senior Operations Manager
6 days ago
Chennai, Tamil Nadu, India Mahindra Rise Full timeJob Title: Senior Operations ManagerJob Summary: We are seeking an experienced Senior Operations Manager to lead our platform delivery team at Mahindra Rise. The ideal candidate will have a strong background in operations management, with a proven track record of delivering projects on time, within budget, and to the required quality standards.Key...