US Customer Service Agent

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Agent located in Mumbai. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. Daily tasks include assisting customers via phone, email, and chat,...

Customer Service RepresentativeWe are seeking a Customer Service Representative to act as the initial point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels.ResponsibilitiesHandle inbound and outbound calls, emails, and...

Job Title: Customer Service Executive (Inbound Calls)/ Chat ProcessDepartment: Customer ServiceReporting To: Team LeadResponsibilities:Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems.Assisting with customer queries: Answering questions, providing directions, and resolving potential issues.Handling...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

**Job Role Overview**We are seeking a skilled Customer Service Agent to handle customer inquiries via various platforms. As the initial point of contact, you will address customer queries and provide accurate information about products and services.This position requires an individual who can multitask, stay calm under pressure, and maintain high ticket...

Job Opportunity:Are you an organized and detail-oriented individual with excellent communication skills? We are seeking a skilled Import Customer Service Representative to join our team.Key Responsibilities:Research and identify the most cost-effective shipping options for air and sea shipmentsCollaborate with agents, co-loaders, and shipping lines to ensure...

Job OverviewWe are seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.

Answer Incoming Customer CallsHandle a high volume of incoming calls professionally and efficiently.Greet customers courteously and listen actively to understand their concerns or queries.Resolve Customer Inquiries and IssuesAddress questions related to products, services, billing, account information, or order status.Troubleshoot and resolve customer issues...

handling customer inquiries, coordinating shipments, and ensuring smooth communication between clients and internal departments.Handle customer inquiries via phone, email, or in person in a timely and professional manner.Agent and line coordination

Call Center Agent Job Responsibilities:Inbound Calls: Answer incoming customer calls promptly and professionally. Provide accurate information and assistance to customers.Customer Assistance: Address customer inquiries, concerns, and issues in a courteous and efficient manner. Resolve problems and escalate complex issues to the appropriate team.Data Entry:...