Customer Service Agent
7 days ago
We are seeking a Customer Service Representative to act as the initial point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels.
Responsibilities- Handle inbound and outbound calls, emails, and other forms of communication from customers.
- Respond to customer inquiries and resolve issues promptly, efficiently, and professionally.
- Provide accurate information about products and services.
- Evaluate complex situations and escalate them to the appropriate department or senior staff when necessary.
- Maintain detailed records of all customer interactions and transactions.
- Foster a positive and respectful relationship with customers.
- Collaborate with team members to ensure a cohesive customer experience.
- Strong verbal and written communication skills.
- Excellent interpersonal skills with a patient and empathetic approach.
- Ability to actively listen and understand customer needs.
- Problem-solving and conflict-resolution skills.
- Proficiency in using customer relationship management (CRM) software.
- A positive attitude and commitment to providing high-quality service.
- Patient and understanding demeanor.
- Excellent organizational and time-management skills.
- Capacity to work effectively in a fast-paced environment.
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Customer Service Agent
1 week ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job OverviewWe are seeking a Customer Service Agent to join our team. As the first point of contact for customers, you will handle 350+ tickets daily with speed and sensitivity.Main Responsibilities
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Customer Service Executive
3 days ago
Navi Mumbai, Maharashtra, India Parag Milk Foods Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJob Title: Customer Service Executive (Inbound Calls)/ Chat ProcessDepartment: Customer ServiceReporting To: Team LeadResponsibilities:Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems.Assisting with customer queries: Answering questions, providing directions, and resolving potential issues.Handling...
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Customer Service Agent Position
1 week ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000**Job Role Overview**We are seeking a skilled Customer Service Agent to handle customer inquiries via various platforms. As the initial point of contact, you will address customer queries and provide accurate information about products and services.This position requires an individual who can multitask, stay calm under pressure, and maintain high ticket...
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Customer Service Liaison
2 hours ago
Navi Mumbai, Maharashtra, India beBeeImport Full time ₹ 15,00,000 - ₹ 20,00,000Job Opportunity:Are you an organized and detail-oriented individual with excellent communication skills? We are seeking a skilled Import Customer Service Representative to join our team.Key Responsibilities:Research and identify the most cost-effective shipping options for air and sea shipmentsCollaborate with agents, co-loaders, and shipping lines to ensure...
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Senior Customer Service Executive
3 days ago
Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRoles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...
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Inbound Customer Service Agent
5 days ago
Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878Job OverviewWe are seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.
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Customer Support Agent
4 weeks ago
Mumbai, Maharashtra, India Wings Global Services Full timeJob Title Customer Support Agent - International BPO USA UK Clients Mumbai Malad Up to 40 000 month Call WhatsApp 919892241535 for quick response Job Role Responsibilities Handle inbound outbound calls emails and chats for USA UK customers Provide exceptional customer service resolve queries efficiently Ensure high customer satisfaction...
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Customer Service Executive
3 days ago
Navi Mumbai, Maharashtra, India SJS Global Logistics Full time ₹ 1,04,000 - ₹ 1,30,878 per yearhandling customer inquiries, coordinating shipments, and ensuring smooth communication between clients and internal departments.Handle customer inquiries via phone, email, or in person in a timely and professional manner.Agent and line coordination
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Customer Service Representative
5 days ago
Navi Mumbai, Maharashtra, India Lumina Voice pvt ltd Full timeCall Center Agent Job Responsibilities:Inbound Calls: Answer incoming customer calls promptly and professionally. Provide accurate information and assistance to customers.Customer Assistance: Address customer inquiries, concerns, and issues in a courteous and efficient manner. Resolve problems and escalate complex issues to the appropriate team.Data Entry:...
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Customer Service Representative
6 days ago
Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 32,00,000 - ₹ 40,00,000Freight Forwarding Career OpportunityWe are seeking a skilled customer service representative to manage import and export shipments, coordinate with agents and shipping lines, and deliver exceptional customer experiences.Key Responsibilities:Process complete import and export shipmentsMonitor and update clients on shipment progressCollaborate with agents,...
